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About

BugReplay is a time machine for your bugs. The browser extension creates a full resolution screencast of user actions synced with developer console logs, network traffic & all the environmental data you need to diagnose and fix bugs fast. BugReplay is available on Chrome, Firefox, Safari, Edge, and Opera, and is also available as a mobile app on iOS.

About

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Web developers, quality assurance, and customer support representatives looking for a visual feedback and debugging tool

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

$99/month
Developer - Free
Team - Starting at $99
Professional - Custom pricing
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This extension, specifically the one for Chrome, has helped me and my team work together better and debug faster. Our debugging process went from an arduous 15+ steps to simply recording the bug we found, sending that report in to the right person, and then following up to see if they need help fixing it. A serious game changer.

Cons

  • The price is a bit high for the bigger team sizes, but nothing astronomical.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

BugReplay
Founded: 2015
United States
www.bugreplay.com

Company Information

LogRocket
Founded: 2016
Boston
logrocket.com

Alternatives

Alternatives

Categories

Bug Tracking Supported

Categories

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Bug Tracking Features

Backlog Management Not Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Supported

Integrations

Jira Supported
Zendesk Supported
AccessOwl Not Supported
Asana Supported
Blocksi Not Supported
Datadog Not Supported
ElectroNeek Not Supported
GitLab Supported
Google Chrome Supported
Intercom Not Supported
Microsoft Edge Supported
Mozilla Firefox Supported
New Relic Not Supported
PathPilot Not Supported
Pendo Not Supported
Safari Supported
Stackpile Not Supported
Stackreaction Supported
Userflow Not Supported

Integrations

Jira Supported
Zendesk Supported
AccessOwl Supported
Asana Not Supported
Blocksi Supported
Datadog Supported
ElectroNeek Supported
GitLab Not Supported
Google Chrome Not Supported
Intercom Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
New Relic Supported
PathPilot Supported
Pendo Supported
Safari Not Supported
Stackpile Supported
Stackreaction Not Supported
Userflow Supported
Claim BugReplay and update features and information
Claim BugReplay and update features and information
Claim LogRocket and update features and information
Claim LogRocket and update features and information