SeaTicket

SeaTicket

SeaCloud Labs
+
+

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About

BugDrop is an open-source website feedback widget that sends reports to GitHub Issues. Teams connect a repository with the BugDrop GitHub App and add a JavaScript snippet to their site. Visitors can report bugs, request features, ask questions, or submit ratings through configurable flows; reports can include annotated screenshots, browser and page details, and optional console logs. Teams can customize the widget’s appearance and feedback questions, then review submissions in GitHub rather than a separate BugDrop dashboard. The script-based widget works across web frameworks and static sites. BugDrop provides a hosted service and can also be self-hosted on Cloudflare Workers with a team’s own GitHub App. It is designed for product and engineering teams that manage website feedback in GitHub Issues.

About

SeaTicket is an open-source, AI-powered support center that brings questions and issue reports from GitHub, Discord, Discourse, and email into one workspace. AI agents investigate each new question by searching related issues, past cases, and your knowledge base, then suggest a reply or a ticket. Your team approves, edits, or discards every suggestion, and approved replies post back to the original thread. When a question needs an engineer, it becomes a trackable ticket with an owner, internal discussion, and full context. Approved resolutions are saved to a searchable knowledge base that the team and agents reuse. SeaTicket integrates with Notion, Confluence, Linear, Jira, and Seafile. It includes API access, an external support portal, and unlimited team members on every plan. Use the hosted cloud or self-host the Apache 2.0 code.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Indie developers, small product teams, and web agencies using GitHub to manage website bug reports and user feedback.

Audience

Open-source projects, software and SaaS teams, product teams, and support teams that handle community questions and customer issues across GitHub, Discord, forums, and email.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
BugDrop is free and open source under the MIT License. Self-hosting requires a Cloudflare Workers account and a GitHub App.
Free Version Supported
Free Trial Not Supported

Pricing

$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BugDrop
bugdrop.dev

Company Information

SeaCloud Labs
Founded: 2012
Singapore
seaticket.ai/

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Alternatives

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Annot8

Annot8

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Categories

Bug Tracking Supported

Categories

Help Desk Supported

Integrations

GitHub Supported
Confluence Not Supported
Discord Not Supported
Discourse Not Supported
Jira Not Supported
Linear Not Supported
Notion Not Supported
Seafile Not Supported

Integrations

GitHub Supported
Confluence Supported
Discord Supported
Discourse Supported
Jira Supported
Linear Supported
Notion Supported
Seafile Supported
Claim BugDrop and update features and information
Claim BugDrop and update features and information
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