Redpen

Redpen

Ajmera Infotech
+
+

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About

BugDrop is an open-source website feedback widget that sends reports to GitHub Issues. Teams connect a repository with the BugDrop GitHub App and add a JavaScript snippet to their site. Visitors can report bugs, request features, ask questions, or submit ratings through configurable flows; reports can include annotated screenshots, browser and page details, and optional console logs. Teams can customize the widget’s appearance and feedback questions, then review submissions in GitHub rather than a separate BugDrop dashboard. The script-based widget works across web frameworks and static sites. BugDrop provides a hosted service and can also be self-hosted on Cloudflare Workers with a team’s own GitHub App. It is designed for product and engineering teams that manage website feedback in GitHub Issues.

About

Redpen simplifies feedback and bug reporting. It helps product and service teams by automatically capturing essential details, making it easier to quickly address feedback and fix issues. Redpen For Developers Empower product teams to submit visual feedback with automatically captured rich context, directly into issue tracking systems. It helps reduce development costs and increase feature velocity and efficiency. Redpen For Service A frictionless platform for users to submit feedback and issues. Incorporate user perspective and drive continuous product enhancements for a better user experience. Reduce support costs, and increase customer satisfaction. Top Features Visually Capture Issues with screen recording or screenshots Automatically Capture Advanced Diagnostics Built In Diagnostic Viewer Seamless Integration With Your Issue Tracking and Service Desk Systems (Jira, Azure, HubSpot, GitHub and more) Auto-Fill Templates

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Indie developers, small product teams, and web agencies using GitHub to manage website bug reports and user feedback.

Audience

Quality analysts, developers, designers, product managers, web agencies, consulting companies, product companies, and many more…

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$0
BugDrop is free and open source under the MIT License. Self-hosting requires a Cloudflare Workers account and a GitHub App.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

BugDrop
bugdrop.dev

Company Information

Ajmera Infotech
Founded: 2012
United States
www.redpen.ai/

Alternatives

Alternatives

Two Cents

Two Cents

M: Digital
Annot8

Annot8

Quad Labs Technologies LLC

Categories

Bug Tracking Supported

Categories

Design Feedback Supported
Visual Feedback Supported

Integrations

GitHub Supported

Integrations

GitHub Not Supported
Claim BugDrop and update features and information
Claim BugDrop and update features and information
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