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About

With no fees to sell tickets and live phone and web sales, Brown Paper Tickets is the smartest way to sell tickets for your next event. Ticket buyers pay just $0.99 + 5%, including delivery and credit card processing. Post your event for free and experience the power of Brown Paper Tickets. There's no cost for you to sell tickets or collect payments for your events, and attendees pay a service fee of only $0.99 + 5% of the ticket's face value, regardless of whether they order online, by phone through our live in-house call center, or through our walk-up locations. Attendees can choose to receive will-call tickets, print-at-home tickets, mobile tickets, or physical tickets for no additional cost. For free events, there's no cost for you or your attendees. Zero. Nada. Free events are always free!

About

Sell out faster and get revenue sooner. Augment your box office or even replace it. Reserve seats, send invoices to season ticket holders, set dates for opening ticket sales, automate emails, manage bundles, promo codes, and more. Turn your attendees into marketers with automated discounts for referring attendees and sharing your ticketing page on Facebook. Use unique QR codes to track sales at local businesses and reduce lines at the box office. Stop scalpers and chargeback regulars from buying tickets from you again with our chargeback blocker. You can also set order limits to discourage scalping. Streamline revenue and seat tracking. Get insights from heat maps, real-time financial reports, and custom reports to make better decisions. Set prices to increase automatically, so you can get more sleep. Easily manage volunteers and sponsors in the same place you manage everything else. And, you’ll have a dedicated account manager to help you.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone that needs a ticketing service for their next event

Audience

Ticketing solution for event managers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free online ticketing software. We cover credit card fees, which is included in our overall fee: 4.97% + 1.25 per ticket on credit card orders, nothing on cash. Most rodeos pass the fee to attendees.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 3.7 / 5
features 3.7 / 5
design 3.7 / 5
support 3.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • We enjoyed using Brown Paper Tickets because of the ease of use and their customer service. We used it for an event running for multiple days and there was no problem.
  • Comprehensive ticketing services.
  • Easy to use even for those with little tech background. Customer support is responsive.
  • No comment. There is no pros to them. They did sell tickets for my show but then kept the money. They still owe me money form my ticket sales form MARCH 2020.

Cons

  • I just wish that they could lower their ticket charges for our customers
  • They charge on top of our ticket price but that’s standard practice for all ticketing companies.
  • There were a few times when we couldn’t figure how a particular ticketing option worked but after a quick call to their support staff they showed us how to do it.
  • They absolutely did not provide the service they claim to do. They kept the money from my ticket sales.

Pros & Cons from Real Users

Pros

  • We’ve had a great experience using Rodeo Ticket for the Cherokee PRCA Rodeo. The platform is incredibly easy to use, both for managing online ticket sales and sending out mass emails. The ability to pre-schedule communications has been a huge time-saver for our team. On top of that, their customer service is always timely and effective.
  • we like the convenience being able to sale tickets on-line, having the seating map for customers to choose their own seats, equipment rental available, assistance throughout everything is also a plus Rachelle is awesome to work with, always there for me to answer my questions in a timely manner. Has always been a huge help for me each year.
  • I love that we have someone to help us with any adjustments that need to be made, any questions we have, they get our rodeo set up and ready to go for online ticket sales, provide us with the products we need to sell tickets the day of the rodeo, send out emails to all of our previous customers to let them know when ticket sales are open again, and many other helpful things.
  • So easy to use! Great customer service. You can talk to a live person who actually speaks English!!!
  • It's pretty easy to setup the website. So simple a beginner could set it up. I would recommend!!

Cons

  • We have been happy with the product thus far and it meets our needs.
  • Sometimes the system goes completely down and prevents us from selling tickets at our ticket gate. Doesn't happen too often but Rachelle is always available to assist us with whatever we need at the time.
  • There is always a learning curve with new technology and different products. The biggest issue for us is getting the printers and card readers to pair and stay paired to the tablets that we rent from rodeo ticket. These items are used in our ticket booth to sell tickets to people and it is a little frustrating trying to make sure everything works together correctly but I do believe we have gotten much better at understanding how it all works and we also received updated equipment last year as well.
  • Nothing! I absolutely love RodeoTicket.com It's so easy to use!
  • Only problem is the customer service takes forever to respond :(

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Brown Paper Tickets
Founded: 2000
United States
www.brownpapertickets.com

Company Information

Rodeo Ticket
Founded: 2018
United States
www.rodeoticket.com

Alternatives

Alternatives

TicketCRM

TicketCRM

TicketsBox

Categories

Categories

Ticketing Features

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Ticketing Features

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Integrations

Facebook
Mailchimp
PayPal
X (Twitter)

Integrations

Facebook
Mailchimp
PayPal
X (Twitter)
Claim Brown Paper Tickets and update features and information
Claim Brown Paper Tickets and update features and information
Claim Rodeo Ticket and update features and information
Claim Rodeo Ticket and update features and information