BrightSide

BrightSide

BrightSide | Do more. Work less.™
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About

BrightSide helps you get your life back! Of course you want your software to integrate with Airbnb, Vrbo, Booking.com, and Google Vacation Rentals. We take care of that for you. BrightSide is one of only 16 USA-based companies with the designation "Certified Connectivity Partner with Google Vacation Rentals." Get more direct bookings! BrightSide is a complete management solution for your vacation rental agency. Our software helps you manage your rentals, reservations, housekeeping, maintenance, accounting, employees, and marketing. BrightSide automates communications with guest utilizing email and SMS messaging. We don't charge extra for these services. BrightSide has the best support in the industry. We answer the phone, or we call you back. Send us an email and we respond the same day, or if it is a weekend, on Monday. We know our users by name and work closely with clients. Does your current PMS company know you by name? We integrate with more than 30 companies.

About

LiveRez is the industry's most popular vacation rental software solution for professional managers. This cloud-based vacation rental software suite features a central reservation system, property management, customer relationship management (CRM), surveys and reviews, lead management, guest portals, trust accounting, and more. With LiveRez's enterprise-level features and tools, you can run your vacation rental business smoothly and cost-effectively.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone managing vacation rental properties looking for a solution to help with reservations, cleaning, maintenance, communications, and more!

Audience

Built for professional vacation rental management companies of all sizes, ranging from start-ups to large-scale businesses across the world.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$160 per month
$160 for first 10 units
$16/unit for each additional unit up to 25 units
$12/unit for each additional unit from 25 to 50 units
$10/unit for each unit over 50 units
Free Version
Free Trial

Pricing

Prices are fully inclusive and include the following:
- Free and Unlimited Property Listings
- Free and Unlimited Owners
- Free and Unlimited Users
- Free and Unlimited Support and Training
- Frequent and Ongoing System Improvements
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I do not have any pros about LiveRez other than I'm thankful to be moving on and no longer have to deal with the headaches of LiveRez.
  • A loyal customer for 10 years until they started deducting money from my account without my authorization of knowledge.

Cons

  • From the beginning the training, onboarding, and software system itself was nothing short of overwhelming. I would like to start by explaining I am in my mid 30s and would consider myself fairly tech savvy. The software system is undoubtedly older than me, clunky, extremely difficult to navigate, and not user-friendly. The goal of a PMS should be to make your life easier not more challenging. In the 6+ months with LiveRez I never had a live website connection for more than a couple days at a time before it was down again. The channel manager duplicated listings in airbnb causing double bookings. The level if support I received was pathetic from my account manager, I had better luck with the 1-800 support line. The company agrees to their MANY short comings but refuses to take financial responsibility and expects me to pay for several months of invoices (over 2k) for a product I was never able to take a single reservation through. Thank God I was able to run reservations through airbnb and vrbo I have since had to start over from scratch with a new company and a new website. LiveRez set my new business back 6+ and who knows how much financially...I am thankful to be moving on. I hope to save potential other clients the headache that is LiveRez, there are much better options on the market for much cheaper and way better quality!
  • During Covid, LiveRez stopped billing me without notifying me. After 6 months, LizeRez deducted several thousand dollars from my account without warning or written notice. Fast forward, LiveRez again deducted several hundred dollars from my account without warning or written approval. The rude accounting manager (Lyndsay) claimed that it was justified and hung up on me. This 'surprise' debit from my account caused a series of checks to be returned. I am currently consulting with my attorney to report LiveRez for illegal billing practices. After threatening to contact my attorney, the Operations Coordinator admitted that it was an error on their part. This 'surprise' debit from my account caused a series of checks to be returned. I am currently consulting with my attorney to report LiveRez for illegal billing practices. It is ILLEGAL to dip into any persons bank account without written approval and notification.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BrightSide | Do more. Work less.™
Founded: 2006
United States
bookonthebrightside.com

Company Information

LiveRez
Founded: 2007
United States
www.liverez.com

Alternatives

Alternatives

Operto Teams

Operto Teams

Operto Guest Technologies

Categories

Categories

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Integrations

Beyond
Breezeway
Airbnb
Authorize.Net
Birdeye
Booking.com
EZcare
Elavon
Key Data
Operto Teams
PriceLab
QuickBooks Online
Revinate
RueBaRue
StayFi
TurnoverBnB
VRWorks
Vrbo
Wheelhouse Pricing

Integrations

Beyond
Breezeway
Airbnb
Authorize.Net
Birdeye
Booking.com
EZcare
Elavon
Key Data
Operto Teams
PriceLab
QuickBooks Online
Revinate
RueBaRue
StayFi
TurnoverBnB
VRWorks
Vrbo
Wheelhouse Pricing
Claim BrightSide and update features and information
Claim BrightSide and update features and information
Claim LiveRez and update features and information
Claim LiveRez and update features and information