SM2

SM2

Social Data Intelligence
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About

Brand monitoring and analysis in social and mass media. Brand Analytics will help handle the business tasks of your company’s key divisions. Control reputational risks and improve PR effectiveness. Create sought-after products, and develop your communication strategy. Improve customer-service quality, and strengthen customer loyalty. Brand Analytics ensures collecting the data of best integrity, from all sources. Social networking sites: VK.com, OK.ru, Instagram, Facebook, YouTube, TikTok, Twitter, etc. Blogs, forums, review websites, mobile app stores. Public channels and Telegram chats. Online mass media and websites of government agencies and market-forming companies and organizations. Operating under the contract with VK.com that provides access to full public data stream, Brand Analytics ensures completeness, speed and quality of message analysis unique for the market. Our monitoring spans all types of messages and data.

About

SM2 is the foundation of the suite. Capturing social data from hundreds of thousands of social and digital media sources across the globe in real-time, SM2 maintains a rolling 3-years of historical social data. SM2 enables you to specify which conversations you want to monitor and analyze using our powerful search engine. A variety of pre-built reports show volume trends, share of voice across media types (social networks, blogs, news, reviews, forums and message boards), sentiment, top authors, countries, languages, and demographic data including gender and age. Powerful Boolean search queries and sophisticated ad/spam detection ensure highly relevant search results. Able to create language-specific searches in 48 languages. An ensemble-based sentiment detection algorithm can be tuned to optimize results for how customers speak in different languages and industries.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a brand monitoring and analysis solution for mass and social media to support their daily tasks

Audience

Businesses searching for a Social Media Monitoring solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$339.75 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Brand Analytics
Founded: 2012
Russia
br-analytics.ru/en_RU/brandanalytics/

Company Information

Social Data Intelligence
socialdataintelligence.com/services/

Alternatives

Alternatives

Categories

Categories

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Integrations

Adobe Acrobat
Data Dive
Facebook
Instagram
Microsoft Word
Salesforce
Telegram
TikTok
UseDesk
VK
X (Twitter)
YouTube
Zendesk

Integrations

Adobe Acrobat
Data Dive
Facebook
Instagram
Microsoft Word
Salesforce
Telegram
TikTok
UseDesk
VK
X (Twitter)
YouTube
Zendesk
Claim Brand Analytics and update features and information
Claim Brand Analytics and update features and information
Claim SM2 and update features and information
Claim SM2 and update features and information