BrainStorm

BrainStorm

4.7 out of 5 stars
BrainStorm Userflow

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BrainStorm:

About

BrainStorm is an enterprise software adoption platform designed to help organizations turn AI and technology investments into sustained changes in employee behavior and software usage. The platform combines personalized learning, communications, adaptive workflows, surveys, analytics, and ongoing reinforcement to help employees incorporate new tools into their everyday work. BrainStorm's ADOPT framework guides users through five stages—Awareness, Desire, Orientation, Participation, and Transformation—to move from initial exposure to lasting adoption. Organizations can personalize programs according to employee roles, readiness, behaviors, and usage rather than delivering the same training to every user. Adoption analytics connect learning activity with software usage and business outcomes so organizations can measure whether training is producing meaningful behavioral change.
Userflow:

About

Userflow helps B2B SaaS companies turn new signups into active, retained customers with AI-guided, in-app experiences built without code. Product and marketing teams use Adoption Studio to design and launch Tours & Guides, Checklists, Tooltips, Banners, Surveys, and a Resource Center—proactively guiding users from onboarding through ongoing feature adoption, and targeting each experience to the right users with built-in segmentation and analytics. FlowAI runs underneath all of it, and CS teams tap into that intelligence directly through Adoption Agent, which answers user questions on demand and guides them to the right in-app action the moment they ask. Userflow also runs on a bi-directional MCP: ask questions about your flow and user data, or build a new Flow, right from whatever LLM you're already using—Claude, ChatGPT, or otherwise. The result is faster time-to-value, higher activation and retention, and far less onboarding busywork pulled from engineering and support.
BrainStorm:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Userflow:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
BrainStorm:

Audience

Enterprises, IT teams, HR and learning and development teams, change management leaders, AI adoption teams, security teams, customer success and education organizations, and software vendors seeking to improve employee or customer adoption of technology
Userflow:

Audience

Companies, teams and developers requiring an user onboarding solution to build customized in-app tours, checklists and surveys
BrainStorm:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Userflow:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
BrainStorm:

API

Offers API Supported
Userflow:

API

Offers API Supported
BrainStorm:

Screenshots and Videos

Userflow:

Screenshots and Videos

BrainStorm:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Userflow:

Pricing

$100/month
Userflow offers two products, and you can try either one free for two weeks, no credit card required, to start. Adoption Studio is the primary product—the no-code builder teams use to design and launch in-app guidance like tours, checklists, tooltips, and banners—starting at $500/month ($400/month billed annually) for 1,000 monthly active users, with usage-based tiers as you scale beyond that. Adoption Agent adds AI-powered, on-demand support on top of Studio, starting at $100/month ($80/month billed annually) with 500 AI credits included per month. Both include unlimited seats, three environments, and SOC 2 Type II, ISO 27001, and GDPR compliance.
Free Version Not Supported
Free Trial Supported
BrainStorm:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 5.0 / 5
support 4.7 / 5
Userflow:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
BrainStorm:

Pros & Cons from Real Users

Pros

  • Easy to deploy and add organizational entities. We can allow team administrators to handle a lot of the administration effort which relieves IT to do other IT things.
  • Customer success manager accessibility and involvement. Their support team members, the ticketing system, and their self-help community forum for questions and suggestions.
  • I loved the organization of the videos. I could search for a topic and then find that it was part of a series of videos on that topic. That would encourage me to start at the beginning and learn even more than I initially set out to learn. That is a super subtle way to get information to users without requiring them to know what they don't know to start with. I loved the reporting aspect on the back end. I could see which courses my users were most involved with easily. Every aspect of the back end administration was really easy to learn and the support from Brainstorm when I had questions was second to none. It was just a terrific experience all the way around.

Cons

  • Not a Brainstorm problem but sometimes teams onboard but then do not use the training resources.
  • Early in our time with BrainStorm, we had a revolving door of customer success managers, making it hard to build relationships and gain traction on plans. This was ultimately resolved satisfactorily.
  • I would have like it to be more robust as an LMS. It has that capability, but I believe it is first and foremost a content library and secondly a content host. It is a little limited as an LMS compared to other software out there, but their content more than makes up for it.
BrainStorm:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Userflow:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
BrainStorm:

Company Information

BrainStorm
Founded: 1995
United States
www.brainstorminc.com
Userflow:

Company Information

Userflow
United States
userflow.com
BrainStorm:

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Userflow:

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Userflow:
BrainStorm:

Categories

Userflow:

Categories

BrainStorm:

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Not Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Change Management Features

Approval Workflow Not Supported
Audit Trail Not Supported
Automated Notifications Not Supported
Change Calendar Not Supported
Change Planning Supported
Compliance Management Supported
Prioritization Supported
Release Management Supported
Task Management Not Supported
Tracking & Reporting Not Supported
Training Management Supported

Productivity Features

Collaboration Supported
Database Creation Supported
Document Creation Supported
File Sharing Supported
Notes Management Supported
Office Suite Supported
Presentation Tools Supported
Project Management Supported
Task Management Supported
Team Chat Supported

Security Awareness Training Features

Analytics / Reporting Supported
Certification Training Supported
Custom Test Building Supported
Gamification Not Supported
Industry Benchmarking Not Supported
Non-Email Based Testing Not Supported
Online Courses Supported
Phishing Simulation Supported
Pre-Assessments Not Supported
Prebuilt Training Library Supported

Training Features

Academic / Education Not Supported
Asynchronous Learning Not Supported
Blended Learning Not Supported
Built-In Course Authoring Supported
Built-in LMS Supported
Certification Management Not Supported
Corporate / Business Not Supported
eCommerce Not Supported
Learner Portal Not Supported
Mobile Learning Not Supported
Simulation Not Supported
Synchronous Learning Not Supported
Training Companies Not Supported
Userflow:

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Supported
Launch Management Supported
Multi-Language Not Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported
BrainStorm:

Integrations

Salesforce Supported
Amplitude Not Supported
Box Supported
ChatGPT Not Supported
Claude Not Supported
Claude for Legal Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Microsoft 365 Supported
Microsoft Copilot Supported
Microsoft Graph Supported
Microsoft Teams Supported
Microsoft Viva Supported
Mixpanel Not Supported
Perplexity Not Supported
RudderStack Not Supported
SAP SuccessFactors Supported
Segment Not Supported
Slack Not Supported
Userflow:

Integrations

Salesforce Supported
Amplitude Supported
Box Not Supported
ChatGPT Supported
Claude Supported
Claude for Legal Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Microsoft 365 Not Supported
Microsoft Copilot Not Supported
Microsoft Graph Not Supported
Microsoft Teams Not Supported
Microsoft Viva Not Supported
Mixpanel Supported
Perplexity Supported
RudderStack Supported
SAP SuccessFactors Not Supported
Segment Supported
Slack Supported
BrainStorm:
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Userflow:
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Claim Userflow and update features and information