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About

BrainStorm is an enterprise software adoption platform designed to help organizations turn AI and technology investments into sustained changes in employee behavior and software usage. The platform combines personalized learning, communications, adaptive workflows, surveys, analytics, and ongoing reinforcement to help employees incorporate new tools into their everyday work. BrainStorm's ADOPT framework guides users through five stages—Awareness, Desire, Orientation, Participation, and Transformation—to move from initial exposure to lasting adoption. Organizations can personalize programs according to employee roles, readiness, behaviors, and usage rather than delivering the same training to every user. Adoption analytics connect learning activity with software usage and business outcomes so organizations can measure whether training is producing meaningful behavioral change.

About

Digital Adoption Platform to create interactive walkthroughs, tooltips, surveys and support articles right in your app. Guide users through your product, increase adoption and conversion rates and reduce churn. Grow your business faster and make your software more lovable. Instantly. Automate training of your employees, improve their productivity and get faster to software ROI. Reduce the workload of your internal helpdesk. Guide the users through your application to get them to their desired goals faster. Notify your users about training, downtimes or product updates anywhere in the application. Support your users with tooltips explaining what they are supposed to do with your application. Notify your users about training, downtimes or product updates anywhere in the application. Find out how you’re doing, identify the bottlenecks of your application by asking your users directly.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises, IT teams, HR and learning and development teams, change management leaders, AI adoption teams, security teams, customer success and education organizations, and software vendors seeking to improve employee or customer adoption of technology

Audience

Companies interested in a solution to improve user adoption and product experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$28 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 5.0 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy to deploy and add organizational entities. We can allow team administrators to handle a lot of the administration effort which relieves IT to do other IT things.
  • Customer success manager accessibility and involvement. Their support team members, the ticketing system, and their self-help community forum for questions and suggestions.
  • I loved the organization of the videos. I could search for a topic and then find that it was part of a series of videos on that topic. That would encourage me to start at the beginning and learn even more than I initially set out to learn. That is a super subtle way to get information to users without requiring them to know what they don't know to start with. I loved the reporting aspect on the back end. I could see which courses my users were most involved with easily. Every aspect of the back end administration was really easy to learn and the support from Brainstorm when I had questions was second to none. It was just a terrific experience all the way around.

Cons

  • Not a Brainstorm problem but sometimes teams onboard but then do not use the training resources.
  • Early in our time with BrainStorm, we had a revolving door of customer success managers, making it hard to build relationships and gain traction on plans. This was ultimately resolved satisfactorily.
  • I would have like it to be more robust as an LMS. It has that capability, but I believe it is first and foremost a content library and secondly a content host. It is a little limited as an LMS compared to other software out there, but their content more than makes up for it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BrainStorm
Founded: 1995
United States
www.brainstorminc.com

Company Information

Inline Manual
inlinemanual.com

Alternatives

Alternatives

Cornerstone LMS

Cornerstone LMS

Cornerstone OnDemand
BrainStorm

BrainStorm

Brainstorm Software
Gainsight PX

Gainsight PX

Gainsight

Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Not Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Change Management Features

Approval Workflow Not Supported
Audit Trail Not Supported
Automated Notifications Not Supported
Change Calendar Not Supported
Change Planning Supported
Compliance Management Supported
Prioritization Supported
Release Management Supported
Task Management Not Supported
Tracking & Reporting Not Supported
Training Management Supported

Productivity Features

Collaboration Supported
Database Creation Supported
Document Creation Supported
File Sharing Supported
Notes Management Supported
Office Suite Supported
Presentation Tools Supported
Project Management Supported
Task Management Supported
Team Chat Supported

Security Awareness Training Features

Analytics / Reporting Supported
Certification Training Supported
Custom Test Building Supported
Gamification Not Supported
Industry Benchmarking Not Supported
Non-Email Based Testing Not Supported
Online Courses Supported
Phishing Simulation Supported
Pre-Assessments Not Supported
Prebuilt Training Library Supported

Training Features

Academic / Education Not Supported
Asynchronous Learning Not Supported
Blended Learning Not Supported
Built-In Course Authoring Supported
Built-in LMS Supported
Certification Management Not Supported
Corporate / Business Not Supported
eCommerce Not Supported
Learner Portal Not Supported
Mobile Learning Not Supported
Simulation Not Supported
Synchronous Learning Not Supported
Training Companies Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Integrations

Salesforce Supported
Adobe Marketo Engage Not Supported
Box Supported
Google Analytics Not Supported
Google Workspace Supported
Intercom Not Supported
Microsoft 365 Supported
Microsoft Copilot Supported
Microsoft Graph Supported
Microsoft Teams Supported
Microsoft Viva Supported
SAP SuccessFactors Supported
Segment Not Supported
ServiceNow Supported
WordPress Not Supported

Integrations

Salesforce Supported
Adobe Marketo Engage Supported
Box Not Supported
Google Analytics Supported
Google Workspace Not Supported
Intercom Supported
Microsoft 365 Not Supported
Microsoft Copilot Not Supported
Microsoft Graph Not Supported
Microsoft Teams Not Supported
Microsoft Viva Not Supported
SAP SuccessFactors Not Supported
Segment Supported
ServiceNow Not Supported
WordPress Supported
Claim BrainStorm and update features and information
Claim BrainStorm and update features and information
Claim Inline Manual and update features and information
Claim Inline Manual and update features and information