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About

Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.

About

Dropbox Business is more than just secure file storage—it’s a smart workspace where teams, tools, and content come together. Create, store, and share cloud content from Google Docs, Sheets, and Slides, Microsoft Office files, and Dropbox Paper alongside traditional files in Dropbox. Dropbox Spaces brings your files and cloud content together, so that your PowerPoints can live next to your Google Docs, Trello boards, and whatever tools your team wants to use. Easily access your team’s work from your computer, mobile device, or any web browser. Keep your team’s files and the conversations about them in the same place by connecting tools like Slack and Zoom. Intelligently suggested files and folders keep your team one step ahead by giving everyone the content they need, when they need it. A secure, distributed infrastructure—plus admin tools for control and visibility—keep your company’s data safe on Dropbox.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations of all kinds and sizes that are interested in a secure, intelligent content platform.

Audience

Companies of all sizes interested in secure cloud storage and collaborative workspace solutions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$5 per month
Individuals and Teams:

Individual: Free
Personal Pro: $14/month if billed monthly, $10/month if billed annually
Business Starter: $7/user/month if billed monthly, $5/user/month if billed annually

Businesses:

Business: $20/user/month if billed monthly, $15/user/month if billed annually
Business Plus: $33/user/month if billed monthly, $25/user/month if billed annually
Enterprise: $47/user/month if billed monthly, $35/user/month if billed annually
Enterprise Plus: $50/user/month billed annually
Enterprise Advanced: Contact for pricing
Free Version
Free Trial

Pricing

$12.50 per month per user
Starting at 3 users
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.6 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Box is a platform that makes it its priority to be highly secure when uploading files in it and sharing it with others inside and outside of the platform, and I like that I am able to encrypt all files for more security. When working on files inside of the software, I can easily control the security when collaborating with other members and choose what type of access everyone has. Aside from this security aspect, I also like that it's able to integrate with other well-known security tools like Cisco to ensure a better experience in terms of safety. The best functionality of Box, in my opinion, is in its collaboration features, the digital whiteboard is one of them, because it's very easy to annotate things in different manners during a meeting and build ideas with other team members where there is a big creative process going on. There is a space specifically made for creating and working together on projects and I really love that it's possible to access it on a variety of platforms without the files getting altered, the way the mobile application is designed makes it easier to work on it compared to other solutions. In addition to that, the notes feature is such a great tool to obtain a quick overview of what we'll eventually be working on in a certain project.
  • The best i like about Box is how it provides very high security for our sensitive documents. Permission management is an outstanding and fantastic feature which allows us to control who has access to what information.
  • Box makes it extremely easy to manage important and sensitive documents safely and securely in the cloud. It had a simple and user friendly interface which makes it easy to use. It's a cloud-based solution thus making it very easy to access from anywhere anytime.
  • I use Box daily and it's a brilliant and exceptional tool that allows me to easily and safely manage my documents. It has a very clean and intuitive interface making it easy to use. It provides very high security for my files and i highly recommend it.
  • I like how its advanced encryption ensures that our sensitive data is protected during storage and transfer. In addition, permissions management is another outstanding feature, as it allows us to control who has access to what information, minimizing the risk of data leaks. Box also offers flexibility in collaboration that allows teams to work together efficiently.

Cons

  • I don't have a lot of negative things to say about Box, it's a software that does what it promises, although I do have a few things that I would like to point out. Firstly, I dislike that it takes a long time to upload files to the platform, this has never happened with any other tool that requires uploading files to work on the cloud, but for some reason, it happens with Box, we usually do file back-ups from time to time and it takes so long that it becomes inconvenient at some point. Secondly, I don't like that some formats are not supported by Box and some formats are supported but the viewer makes it hard to actually work on the file. If they improve these two aspects, I feel like Box could be a top-tier tool for collaboration on the cloud.
  • There is nothing to mention as a dislike about Box. It's a brilliant and exceptional tool for document management.
  • I use Box daily and till today i haven't experienced any challenges so nothing negative to mention about it.
  • I have been using Box for years now and i can't remember anything that disappointed me so nothing to dislike.
  • While Box is a powerful tool, we have experienced that syncing large files is sometimes slow, which can affect operational efficiency.

Pros & Cons from Real Users

Pros

  • At this point, dropbox is one of the few apps I rely on regularly for both work and personal projects. Between work projects, personal files, and random documents I swear I'll organize someday, dropbox has become one of the apps I rely on the most. Most of my work involves sharing documents, project files, and folders with other people, and dropbox makes that process super easy. I like that I can save something on my laptop and access it later from my phone or another computer without having to email files to myself (which I used to do way more than I'd like to admit).
  • I’ve been using Dropbox mainly for storing and sharing documents with my team, and it works really well. The syncing across devices is smooth, and I never have to worry about losing files.
  • I like the automatic synchronization ensures that documents are always up to date on all devices. In addition, collaboration features such as document comments and shared folders facilitate teamwork and improve communication. Security is another advantage, with encryption and two-factor authentication options that protect our sensitive data.
  • Dropbox's security is a highlight. It uses encryption both in transit and at rest, which is crucial for protecting sensitive company data. The ability to set detailed file sharing permissions helps ensure that only authorized people can access critical information. In addition, integration with other productivity tools and platforms is a major benefit.
  • I use Dropbox regularly, and I find it super helpful for keeping my files safe and organized. It is easy to use, and I love how I can access my documents on any device, whether it is my phone, tablet, laptop or even through a web browser. The synchronization feature is great, and it ensures that my files are always up to date. The security is top notch too, with encryption that keeps my file very safe. I also love the fact that Dropbox integrates smoothly with other products like Google Workspace and Microsoft Office, making collaboration more convenient without switching platforms. Another great feature is the offline access, which allows me to work on files even without Internet. Also, I can restore deleted files or access previous versions, which is a lifesaver when things go wrong.

Cons

  • The biggest downside is the limited storage on the free plan. If you work with large files like videos, high-resolution images, or project archives, you'll probably run out of space much faster than expected. The paid plans solve this issue, but they can feel a bit expensive compared to some competing cloud storage services. I've also noticed that syncing large folders can occasionally be slower than I'd like, especially when uploading a lot of files at once. Another minor frustration is that sharing permissions can sometimes be confusing, particularly when collaborating with multiple people on different folders and projects. While none of these issues are dealbreakers, they can occasionally interrupt an otherwise smooth experience.
  • Free storage is quite limited compared to other cloud services
  • One aspect that can be frustrating is permissions management, which is sometimes confusing and requires detailed attention to avoid access errors.
  • While security is generally good, the lack of full control over the storage infrastructure can be a concern for some companies that handle highly sensitive information.
  • One downside of Dropbox is that the free plan only gives you 2GB of storage, which can fill up fast, if you have a lot of files. Also, the platform's search feature is not the best as it can be tricky to find files based on specific details like size or type.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Box
Founded: 2005
United States
www.box.com

Company Information

Dropbox
Founded: 2007
United States
www.dropbox.com/business

Alternatives

pCloud Business

pCloud Business

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pCloud Business

pCloud Business

pCloud AG
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Air

Air.inc
idgard

idgard

Uniscon
Hightail

Hightail

OpenText

Categories

Categories

Cloud Storage Features

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Content Collaboration Features

Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process

Content Management Features

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

File Sharing Features

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Digital Asset Management Features

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Digital Signature Features

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Document Collaboration Features

Access Control / Permissions
Autosave
Chat / Messaging
Cloud Storage
Comments / Annotations
Edit / Change Tracking
Electronic Signature
Multiple File Formats
Pre-made Templates
Search
User Tagging
Version Control
Workflow / Approval Process

Enterprise Content Management (ECM) Features

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Virtual Data Room Features

Anonymity Management
Audit Trail
Collaboration
Data Protection
Data Storage Management
Document Tagging
Due Diligence Management
Procurement Management
Project Management
Role-Based Permissions
Secure Preview

Cloud Storage Features

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

File Sharing Features

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Integrations

Adobe Acrobat Sign
Adobe Workfront
Airfold
Deasie
EmailMeForm
Hyperproof
JotNot Scanner
KonnectzIT
MINDely
MindScroll LMS
PamFax
Picflow
Privacy360
Redactable
RedlineDCS
STACK
Unily
Vanta
WALLIX Trustelem
Zoho Marketing Automation

Integrations

Adobe Acrobat Sign
Adobe Workfront
Airfold
Deasie
EmailMeForm
Hyperproof
JotNot Scanner
KonnectzIT
MINDely
MindScroll LMS
PamFax
Picflow
Privacy360
Redactable
RedlineDCS
STACK
Unily
Vanta
WALLIX Trustelem
Zoho Marketing Automation
Claim Box and update features and information
Claim Box and update features and information
Claim Dropbox and update features and information
Claim Dropbox and update features and information