Carbonite

Carbonite

OpenText
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About

Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.

About

Keep critical business data safe. Easy and reliable data protection and recovery with automatic cloud backup. Carbonite Safe™ is a data backup solution designed for organizations like yours. It is easy to install and use, so you don’t need specialized IT skills to ensure your data is safe and easily accessible. Protect files on servers, external storage devices, and up to 25 computers. Easy file recovery for computers infected by ransomware—without paying a ransom. Monitor online backups and access files from any device via a secure, web-based dashboard. Meet data retention requirements. Business cloud backup that meets your needs. Whether you’re restoring a single file or your entire folder system, just a few clicks will have you on your way. Advanced encryption keeps your data secure in transit and in storage, so it never exists in an unprotected state. Other companies charge extra for support. Carbonite Safe includes support from our award-winning team of specialists.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all kinds and sizes that are interested in a secure, intelligent content platform.

Audience

Businesses and organizations of all sizes that need a comprehensive backup solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5 per month
Individuals and Teams:

Individual: Free
Personal Pro: $14/month if billed monthly, $10/month if billed annually
Business Starter: $7/user/month if billed monthly, $5/user/month if billed annually

Businesses:

Business: $20/user/month if billed monthly, $15/user/month if billed annually
Business Plus: $33/user/month if billed monthly, $25/user/month if billed annually
Enterprise: $47/user/month if billed monthly, $35/user/month if billed annually
Enterprise Plus: $50/user/month billed annually
Enterprise Advanced: Contact for pricing
Free Version Supported
Free Trial Not Supported

Pricing

$6 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.2 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • Box is a platform that makes it its priority to be highly secure when uploading files in it and sharing it with others inside and outside of the platform, and I like that I am able to encrypt all files for more security. When working on files inside of the software, I can easily control the security when collaborating with other members and choose what type of access everyone has. Aside from this security aspect, I also like that it's able to integrate with other well-known security tools like Cisco to ensure a better experience in terms of safety. The best functionality of Box, in my opinion, is in its collaboration features, the digital whiteboard is one of them, because it's very easy to annotate things in different manners during a meeting and build ideas with other team members where there is a big creative process going on. There is a space specifically made for creating and working together on projects and I really love that it's possible to access it on a variety of platforms without the files getting altered, the way the mobile application is designed makes it easier to work on it compared to other solutions. In addition to that, the notes feature is such a great tool to obtain a quick overview of what we'll eventually be working on in a certain project.
  • The best i like about Box is how it provides very high security for our sensitive documents. Permission management is an outstanding and fantastic feature which allows us to control who has access to what information.
  • Box makes it extremely easy to manage important and sensitive documents safely and securely in the cloud. It had a simple and user friendly interface which makes it easy to use. It's a cloud-based solution thus making it very easy to access from anywhere anytime.
  • I use Box daily and it's a brilliant and exceptional tool that allows me to easily and safely manage my documents. It has a very clean and intuitive interface making it easy to use. It provides very high security for my files and i highly recommend it.
  • I like how its advanced encryption ensures that our sensitive data is protected during storage and transfer. In addition, permissions management is another outstanding feature, as it allows us to control who has access to what information, minimizing the risk of data leaks. Box also offers flexibility in collaboration that allows teams to work together efficiently.

Cons

  • I don't have a lot of negative things to say about Box, it's a software that does what it promises, although I do have a few things that I would like to point out. Firstly, I dislike that it takes a long time to upload files to the platform, this has never happened with any other tool that requires uploading files to work on the cloud, but for some reason, it happens with Box, we usually do file back-ups from time to time and it takes so long that it becomes inconvenient at some point. Secondly, I don't like that some formats are not supported by Box and some formats are supported but the viewer makes it hard to actually work on the file. If they improve these two aspects, I feel like Box could be a top-tier tool for collaboration on the cloud.
  • There is nothing to mention as a dislike about Box. It's a brilliant and exceptional tool for document management.
  • I use Box daily and till today i haven't experienced any challenges so nothing negative to mention about it.
  • I have been using Box for years now and i can't remember anything that disappointed me so nothing to dislike.
  • While Box is a powerful tool, we have experienced that syncing large files is sometimes slow, which can affect operational efficiency.

Pros & Cons from Real Users

Pros

  • Just do what it's supposed to. Easy to install. Capable of setting different policy for age of each backup. One price for multiple devices.
  • Ability to backup to local disk and Cloud in same time. Wide variety of sources to backup. Easy recovery for File backup.
  • It enables an automated backup platform to add a duplicate copy of important data. Seamless data restore process. Auto data encryption.
  • It offers a scheduled auto backup solution for business data. It also gives data encryption and compression to make more space for it. Easy web access.
  • Carbonite gives a personal cloud backup space for very few bucks. Easy to install and configure. Protects from many different malware attacks. Data recovery is also very easy. It provides remote access features which you can remotely wipe your data.

Cons

  • On server side needs frequent check to make sure service won't stop, running a watchdog service would be right thing to do. Restore can take long time.
  • Constant disconnection from o365. No option for modern authentication to office365. Need frequent attention to make sure backups running properly.
  • I never encountered any problems with it.
  • It's an overall perfect tool for me. Nothing to share about cons.
  • The data migration feature doesn't support many integrations.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Box
Founded: 2005
United States
www.box.com

Company Information

OpenText
Founded: 1991
Canada
www.carbonite.com

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Categories

Categories

Backup Supported
Cloud Migration Supported
Data Center Backup Supported
Data Recovery Supported
Data Replication Supported
Disaster Recovery Supported
Server Backup Supported

Cloud Storage Features

Access Control Supported
Archiving & Retention Supported
Backup Supported
Data Migration Supported
Data Synchronization Supported
Encryption Supported
File Sharing Supported
Version Control Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Supported
Video Conferencing Supported

Content Collaboration Features

Client Portal Supported
Cloud Storage Supported
Digital Asset Management Supported
Document Creation / Editing Supported
Document Management Supported
Electronic Signature Supported
Feedback Management Supported
File Sharing Supported
Messaging / Discussion Supported
Real-Time / Interactive Editing Supported
Roles / Permissions Supported
Search Supported
Version Control Supported
Video / Image Editing Supported
Workflow / Approval Process Supported

Content Management Features

Audio Content Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Supported
Full Text Search Supported
Image Editor Supported
SEO Management Supported
Text Editor Supported
Version Control Supported
Video Content Supported
Website Management Supported

Digital Asset Management Features

Asset Categorization Supported
Asset Library Supported
Asset Sharing Supported
Brand Control Not Supported
Customizable Branding Supported
File Conversion Not Supported
Metadata Management Supported
Mobile App Not Supported
Reporting/Analytics Supported
Search Within Document Supported
Search/Filter Supported
Version Control Supported
Watermarking Supported
Workflow Management Supported

Digital Signature Features

Audit Trail Supported
Authentication Supported
Auto Reminders Supported
Customizable Templates Supported
Document Analytics Supported
Mobile Signature Supported
Multi-Party Signing Supported
Progress Tracking Supported
Task Progress Tracking Supported

Document Collaboration Features

Access Control / Permissions Supported
Autosave Supported
Chat / Messaging Not Supported
Cloud Storage Supported
Comments / Annotations Supported
Edit / Change Tracking Supported
Electronic Signature Supported
Multiple File Formats Supported
Pre-made Templates Supported
Search Supported
User Tagging Supported
Version Control Supported
Workflow / Approval Process Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Not Supported
Document Conversion Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Email Management Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Not Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported

Enterprise Content Management (ECM) Features

Archiving & Retention Supported
Collaboration Tools Supported
Content Lifecycle Management Supported
Digital Asset Management Supported
Document Management Supported
Electronic Signature Supported
Information Governance Supported
Mobile Access Supported
Search Supported
Version Control Supported
Workflow Management Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Supported
Workflow Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Virtual Data Room Features

Anonymity Management Supported
Audit Trail Supported
Collaboration Supported
Data Protection Supported
Data Storage Management Supported
Document Tagging Supported
Due Diligence Management Supported
Procurement Management Supported
Project Management Supported
Role-Based Permissions Supported
Secure Preview Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Business Continuity Features

Backup Log Not Supported
Backup Scheduling Supported
Compression Not Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Not Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Not Supported
Web Access / Restoration Supported

Data Center Backup Features

Continuous Data Protection Supported
Deduplication Supported
Encryption Supported
File Archival Supported
File Compression Supported
Platform Agnostic Supported
Regular Snapshots Supported
Reporting / Analytics Supported

Data Recovery Features

Web Access / Restoration Not Supported
Backup Log Not Supported
Backup Scheduling Not Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Not Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Not Supported

Data Replication Features

Asynchronous Data Replication Supported
Automated Data Retention Supported
Continuous Replication Supported
Cross-Platform Replication Supported
Dashboard Supported
Instant Failover Supported
Orchestration Supported
Remote Database Replication Supported
Reporting / Analytics Supported
Simulation / Testing Supported
Synchronous Data Replication Supported

Disaster Recovery Features

Administration Policies Supported
Bare-Metal Recovery Supported
Encryption Supported
Failover Testing Supported
Flexible Data Capture Supported
Multi-Platform Support Supported
Multiple Data Type Support Supported
Offline Storage Supported

Server Backup Features

Backup Scheduling Supported
Bare-Metal Restore Supported
Compression Supported
Continuous Backup Supported
Differential Backup Supported
Disaster Recovery Supported
Encryption Supported
Incremental Backup Supported
VM Backup Supported

Integrations

Azure Marketplace Supported
Microsoft 365 Supported
Microsoft Teams Supported
Shift Supported
Teamstack Supported
AIM Supported
Adobe Document Cloud Supported
AuthControl Sentry Supported
Code42 Incydr Supported
Concord Supported
FLIP Supported
FactBox Supported
KeepItSafe Supported
Netwrix Password Policy Enforcer Supported
Ostendio Supported
Root Explorer Supported
Sonny9 Supported
Sourcetable Supported
TrueMail Supported
Zoho Books Supported

Integrations

Azure Marketplace Supported
Microsoft 365 Supported
Microsoft Teams Supported
Shift Supported
Teamstack Supported
AIM Not Supported
Adobe Document Cloud Not Supported
AuthControl Sentry Not Supported
Code42 Incydr Not Supported
Concord Not Supported
FLIP Not Supported
FactBox Not Supported
KeepItSafe Not Supported
Netwrix Password Policy Enforcer Not Supported
Ostendio Not Supported
Root Explorer Not Supported
Sonny9 Not Supported
Sourcetable Not Supported
TrueMail Not Supported
Zoho Books Not Supported
Claim Box and update features and information
Claim Box and update features and information
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Claim Carbonite and update features and information