SurgyCRM

SurgyCRM

Surgy Innovation Labs
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About

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a CRM, Bowo brings unparalleled value to every guest's journey. 👉 Tailor made Guest App Instant access to hotel services, from check-in to room service to activity bookings. 👉 Communication Hub Centralize all guest communications, powered by a multi-lingual chatbot. 👉 CRM Craft unique experiences with guest profiling and automated communications via emails, SMS and WhatsApp. Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.

About

SurgyCRM is a cloud-based hospital CRM for managing patient inquiries and engagement across the care journey. It brings website, chatbot, call-centre, WhatsApp, walk-in, referral and imported leads into a shared inbox, then supports assignment, follow-up, source tracking and conversion against hospital information system records. Teams can set up care-journey milestones and automated WhatsApp reminders, manage doctor and partner referrals, and collect QR-code feedback as tracked tickets. A bilingual website chatbot captures questions and creates leads; role- and branch-based access, audit trails and dashboards support multi-location operations. A companion mobile field app records referral visits. SurgyCRM is intended for hospitals and hospital groups, connects with existing HIS/HMS platforms through APIs or scheduled data sync, and can also begin with spreadsheet imports. It is delivered as multi-tenant SaaS.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Hotel groups, independent hotels, appart hotels, hybrid concepts like coliving & coworking spaces

Audience

Hospitals, clinics, and hospital groups managing patient inquiries and engagement.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€4.5 / room / month
Monthly or annual subscription
Free Version Not Supported
Free Trial Not Supported

Pricing

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Bowo
Founded: 2017
France
www.bowo.fr

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-crm

Alternatives

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SurgyInsights

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SurgyScribe

SurgyScribe

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Categories

Categories

Integrations

1Check Supported
Booker Supported
FLEXIPASS Supported
HiJiffy Supported
Lightspeed Restaurant Supported
Mews Supported
Misterbooking PMS Supported
OPERA Cloud PMS Supported
Planet PMS Supported
Stripe Supported
WhatsApp Not Supported
apaleo Supported

Integrations

1Check Not Supported
Booker Not Supported
FLEXIPASS Not Supported
HiJiffy Not Supported
Lightspeed Restaurant Not Supported
Mews Not Supported
Misterbooking PMS Not Supported
OPERA Cloud PMS Not Supported
Planet PMS Not Supported
Stripe Not Supported
WhatsApp Supported
apaleo Not Supported
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