+
+

Related Products

  • Pylon
    62 Ratings
    Visit Website
  • Pipedrive
    10,133 Ratings
    Visit Website
  • ActiveCampaign
    17,148 Ratings
    Visit Website
  • TelemetryTV
    275 Ratings
    Visit Website
  • Seertech
    15 Ratings
    Visit Website
  • Odoo
    1,638 Ratings
    Visit Website
  • GWI
    175 Ratings
    Visit Website
  • TextUs
    854 Ratings
    Visit Website
  • Docket
    58 Ratings
    Visit Website
  • 3CX
    1,203 Ratings
    Visit Website

About

If you think relationship marketing has reached its limits. If you don't believe in email and SMS anymore. If your customers always want more personalization. Find out how to create and animate your chatbot with the Botnik platform. You will finally get your customers talking! Being able to communicate in writing or by voice with your computer, smartphone and other connected objects disrupts behavior. This provides a huge opportunity for brands as long as the conversation isn't disappointing. When we talk about sculpin, the first word that emerges is artificial intelligence. As if understanding what a user enters in their messenger is enough to create a relationship or a use. At Botnik, we take the problem backwards. Obviously, you have to understand what the user wants, but for us the most important thing is the way of answering him: this is what makes the difference. With Chatbots, it's high time to take a unique interest in the user.

About

Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking to create and animate their chatbot

Audience

SMB to enterprise; from ecommerce, tech, to services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.9 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Botnik
Founded: 2017
France
www.botnik.ai/

Company Information

Tidio
Founded: 2013
United States
www.tidio.com

Alternatives

Hybrid.Chat

Hybrid.Chat

Smarter.codes

Alternatives

ChatD&B

ChatD&B

Dun & Bradstreet
Aimylogic

Aimylogic

Just AI
Freshchat

Freshchat

Freshworks

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

ActiveCampaign
Agile CRM
Drupal
Facebook Messenger
Immerss Live Commerce
Lyro
Mailchimp
MailerLite
Mobinyze
Nimble
Odoo
OnPrintShop
OpenCart
Shopify
Shopware
Webydo
WhatsApp
WooCommerce
WordPress
Zoho CRM

Integrations

ActiveCampaign
Agile CRM
Drupal
Facebook Messenger
Immerss Live Commerce
Lyro
Mailchimp
MailerLite
Mobinyze
Nimble
Odoo
OnPrintShop
OpenCart
Shopify
Shopware
Webydo
WhatsApp
WooCommerce
WordPress
Zoho CRM
Claim Botnik and update features and information
Claim Botnik and update features and information
Claim Tidio and update features and information
Claim Tidio and update features and information