Related Products
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About
If you think relationship marketing has reached its limits. If you don't believe in email and SMS anymore. If your customers always want more personalization. Find out how to create and animate your chatbot with the Botnik platform. You will finally get your customers talking! Being able to communicate in writing or by voice with your computer, smartphone and other connected objects disrupts behavior. This provides a huge opportunity for brands as long as the conversation isn't disappointing. When we talk about sculpin, the first word that emerges is artificial intelligence. As if understanding what a user enters in their messenger is enough to create a relationship or a use. At Botnik, we take the problem backwards. Obviously, you have to understand what the user wants, but for us the most important thing is the way of answering him: this is what makes the difference. With Chatbots, it's high time to take a unique interest in the user.
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About
Software that connects people, because we believe together is better. Live chat for customer service, no more stress dealing with multiple chats at the same time. Chat software specifically designed for high-volume customer services. We also offer co-browsing for customer service. Not being able to see what a website visitor sees on their screen? Help website visitors remotely with web-based screen sharing. We integrated co-browsing into our live chat. This makes it easier to understand and help the customer. Once you are logged into live chat, visitors will be invited to chat with you automatically. Send pre-defined responses to save time and maintain consistency. Use the pause function to temporarily stop new chats from coming in per agent. Your website visitors can share their browser screen with a contact center agent. This allows the agent to see what the customer is talking about in less than 2 seconds.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone looking to create and animate their chatbot
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Audience
Brands and businesses searching for a solution to support and help visitors on their website
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBotnik
Founded: 2017
France
www.botnik.ai/
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Company InformationChannel.me
Founded: 2010
Netherlands
channel.me/
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Categories |
Categories |
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
No info available.
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Integrations
No info available.
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