Related Products
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About
Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel.
Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...).
The objective is to maximize your return on investment:
- The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction).
- The ROI in terms of employee experience: No more dealing with non-value added issues.
- The financial ROI: Reduce the cost of customer support processing between 50% and 90%.
Advantages of Botmind
- 90 pre-recorded responses
- Reduces the cost of the support by 90%.
- Answer your customers in less than a second
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About
Yseop is an international AI software company and one of the early pioneers of natural language generation technology. Its proprietary AI platform, powers enterprise-level customer support, sales and reporting applications. Its highly customizable solutions deliver superior quality analysis and more human-like dialog, resulting in higher levels of customer satisfaction. Headquartered in France, Yseop has operations throughout Europe, the US and Asia. Yseop Compose's Natural Language Generation software empowers data-driven decision-making by explaining insights in a plain English (French, Spanish, etc). Yseop's Savvy is a plug-in for business intelligence dashboards and data visualization software. It adds narrative, automatically explaining what the charts, data and analysis mean in multiple languages.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
eCommerce
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Audience
Companies seeking to accelerate their business with a Generative AI solution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBotmind
Founded: 2018
France
www.botmind.io/en/
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Company InformationYseop
France
yseop.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Natural Language Generation Features
Business Intelligence
Supported
Chatbot
Supported
CRM Data Analysis and Reports
Not Supported
Email Marketing
Not Supported
Financial Reporting
Not Supported
Multiple Language Support
Supported
SEO
Not Supported
Web Content
Not Supported
Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Supported
For Healthcare
Not Supported
For Sales
Supported
Image Recognition
Not Supported
Machine Learning
Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
Machine Learning Features
Deep Learning
Not Supported
ML Algorithm Library
Not Supported
Model Training
Not Supported
Natural Language Processing (NLP)
Supported
Predictive Modeling
Not Supported
Statistical / Mathematical Tools
Not Supported
Templates
Not Supported
Visualization
Not Supported
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Natural Language Generation Features
Business Intelligence
Supported
Chatbot
Not Supported
CRM Data Analysis and Reports
Supported
Email Marketing
Not Supported
Financial Reporting
Supported
Multiple Language Support
Supported
SEO
Not Supported
Web Content
Not Supported
Business Intelligence Features
Ad Hoc Reports
Supported
Benchmarking
Not Supported
Budgeting & Forecasting
Supported
Dashboard
Supported
Data Analysis
Supported
Key Performance Indicators
Not Supported
Natural Language Generation (NLG)
Supported
Performance Metrics
Not Supported
Predictive Analytics
Supported
Profitability Analysis
Not Supported
Strategic Planning
Supported
Trend / Problem Indicators
Supported
Visual Analytics
Supported
Data Visualization Features
Analytics
Supported
Content Management
Not Supported
Dashboard Creation
Supported
Filtered Views
Not Supported
OLAP
Not Supported
Relational Display
Not Supported
Simulation Models
Not Supported
Visual Discovery
Not Supported
Financial Reporting Features
"What If" Scenarios
Supported
Audit Trail
Not Supported
Balance Sheet
Not Supported
Cash Management
Not Supported
Consolidation / Roll-Up
Not Supported
Forecasting
Supported
General Ledger
Not Supported
Income Statements
Not Supported
Multi-Company
Not Supported
Multi-Department / Project
Not Supported
Profit / Loss Statement
Supported
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Integrations
Freshchat
Supported
Intercom
Supported
Magento
Supported
PrestaShop
Supported
RingCentral RingCX
Supported
Shopify
Supported
Slack
Supported
Zendesk Chat
Supported
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Integrations
Freshchat
Not Supported
Intercom
Not Supported
Magento
Not Supported
PrestaShop
Not Supported
RingCentral RingCX
Not Supported
Shopify
Not Supported
Slack
Not Supported
Zendesk Chat
Not Supported
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