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About

Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel. Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...). The objective is to maximize your return on investment: - The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction). - The ROI in terms of employee experience: No more dealing with non-value added issues. - The financial ROI: Reduce the cost of customer support processing between 50% and 90%. Advantages of Botmind - 90 pre-recorded responses - Reduces the cost of the support by 90%. - Answer your customers in less than a second

About

Phrasetech provides an enterprise solution for automated text creation, control and optimization. Bring your full-scale content strategy into being and reach your full user-audience potential. Take your user-experience to the next level with high-quality, informative texts that give your customers true value. Lead your customers to take action with data-driven conversational content. Manage bulk amounts of content, applying your company’s specific tone, terminology and guidelines. Show off your entire inventory with unique content for each item. Maintain a standard level of quality across all your content base. Seamlessly generate online content for your entire website, at a fraction of the usual cost. Keep your website fresh through automatic content updates. Create informative texts based on contextual understanding of your domain.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce

Audience

Companies of all kinds and sizes that want to automatically generate online content

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Botmind
Founded: 2018
France
www.botmind.io/en/

Company Information

Phrasetech
Founded: 2013
Israel
phrasetech.com

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Categories

Categories

Natural Language Generation Features

Business Intelligence
Chatbot
CRM Data Analysis and Reports
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Generation Features

Business Intelligence
Chatbot
CRM Data Analysis and Reports
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Integrations

Freshchat
Intercom
Magento
PrestaShop
RingCentral RingCX
Shopify
Slack
Zendesk Chat

Integrations

Freshchat
Intercom
Magento
PrestaShop
RingCentral RingCX
Shopify
Slack
Zendesk Chat
Claim Botmind and update features and information
Claim Botmind and update features and information
Claim Phrasetech and update features and information
Claim Phrasetech and update features and information