Related Products
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About
Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel.
Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...).
The objective is to maximize your return on investment:
- The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction).
- The ROI in terms of employee experience: No more dealing with non-value added issues.
- The financial ROI: Reduce the cost of customer support processing between 50% and 90%.
Advantages of Botmind
- 90 pre-recorded responses
- Reduces the cost of the support by 90%.
- Answer your customers in less than a second
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About
Evaline is an intelligent chatbot designed to automatically respond to prospects and customers 24/7.
It allows businesses to never miss an incoming message. As soon as a visitor asks a question, the chatbot responds instantly with accurate and relevant information.
Evaline isn't limited to automated responses. The platform also integrates:
– A ticketing system to structure and manage customer support
– The creation of comprehensive and scalable knowledge bases
– Automated workflows to trigger actions at the right time
– The ability to trigger the chatbot based on custom rules (page visited, behavior, timing, etc.)
Thanks to these features, businesses can automate a large part of their customer relationship management while maintaining a seamless and professional experience.
Evaline is for businesses, agencies, and e-commerce companies that want to improve their responsiveness, structure their support, and increase their conversion rate without hiring more staff.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
eCommerce
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Audience
Evaline is designed for e-commerce businesses, SaaS platforms, service-based agencies, and any organization that needs 24/7 automated customer support and lead management to grow their business effectively.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
19€/month
Evaline offers flexible subscription plans starting at 19€/month. We provide a 30-day free trial to explore all features, including AI automation, ticketing, and smart workflows. Custom enterprise pricing is also available for larger organizations.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBotmind
Founded: 2018
France
www.botmind.io/en/
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Company InformationEvaline
Founded: 2025
Czech Republic
evaline.app
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Alternatives |
Alternatives |
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Supported
For Healthcare
Not Supported
For Sales
Supported
Image Recognition
Not Supported
Machine Learning
Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
Machine Learning Features
Deep Learning
Not Supported
ML Algorithm Library
Not Supported
Model Training
Not Supported
Natural Language Processing (NLP)
Supported
Predictive Modeling
Not Supported
Statistical / Mathematical Tools
Not Supported
Templates
Not Supported
Visualization
Not Supported
Natural Language Generation Features
Business Intelligence
Supported
Chatbot
Supported
CRM Data Analysis and Reports
Not Supported
Email Marketing
Not Supported
Financial Reporting
Not Supported
Multiple Language Support
Supported
SEO
Not Supported
Web Content
Not Supported
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Not Supported
Social Media Integration
Supported
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Integrations
Magento
Supported
PrestaShop
Supported
Shopify
Supported
Freshchat
Supported
Intercom
Supported
RingCentral RingCX
Supported
Slack
Supported
Squarespace
Not Supported
Wix
Not Supported
WordPress
Not Supported
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Integrations
Magento
Supported
PrestaShop
Supported
Shopify
Supported
Freshchat
Not Supported
Intercom
Not Supported
RingCentral RingCX
Not Supported
Slack
Not Supported
Squarespace
Supported
Wix
Supported
WordPress
Supported
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