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About

Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel. Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...). The objective is to maximize your return on investment: - The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction). - The ROI in terms of employee experience: No more dealing with non-value added issues. - The financial ROI: Reduce the cost of customer support processing between 50% and 90%. Advantages of Botmind - 90 pre-recorded responses - Reduces the cost of the support by 90%. - Answer your customers in less than a second

About

Clarifai is a leading AI platform for modeling image, video, text and audio data at scale. Our platform combines computer vision, natural language processing and audio recognition as building blocks for developing better, faster and stronger AI. We help our customers create innovative solutions for visual search, content moderation, aerial surveillance, visual inspection, intelligent document analysis, and more. The platform comes with the broadest repository of pre-trained, out-of-the-box AI models built with millions of inputs and context. Our models give you a head start; extending your own custom AI models. Clarifai Community builds upon this and offers 1000s of pre-trained models and workflows from Clarifai and other leading AI builders. Users can build and share models with other community members. Founded in 2013 by Matt Zeiler, Ph.D., Clarifai has been recognized by leading analysts, IDC, Forrester and Gartner, as a leading computer vision AI platform. Visit clarifai.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce

Audience

Clarifai provides a platform for data scientists, developers, researchers and enterprises to master the entire artificial intelligence lifecycle.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$0
We offer multiple pricing plans that scale as your AI needs grow. Packages range from a free plan to $300 per month to an Enterprise plan tailored to your organization's needs.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • With Botmind, the customer experience we are able to offer is always optimal. Every incoming request is processed instantly even when no support agent is present thanks to the AI.

Cons

  • Since we have been using Botmind, we have never had any drawbacks related to its use.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Botmind
Founded: 2018
France
www.botmind.io/en/

Company Information

Clarifai
Founded: 2013
United States
www.clarifai.com

Alternatives

Alternatives

ChatGPT Pro

ChatGPT Pro

OpenAI
Deep Block

Deep Block

Omnis Labs
ChatGPT

ChatGPT

OpenAI
XpertRule

XpertRule

XpertRule Software

Categories

Categories

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Not Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Machine Learning Features

Deep Learning Not Supported
ML Algorithm Library Not Supported
Model Training Not Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Not Supported
Statistical / Mathematical Tools Not Supported
Templates Not Supported
Visualization Not Supported

Natural Language Generation Features

Business Intelligence Supported
Chatbot Supported
CRM Data Analysis and Reports Not Supported
Email Marketing Not Supported
Financial Reporting Not Supported
Multiple Language Support Supported
SEO Not Supported
Web Content Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Not Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Supported
Model Training Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Supported
Templates Supported
Visualization Supported

Computer Vision Features

Blob Detection & Analysis Supported
Building Tools Supported
Image Processing Supported
Multiple Image Type Support Supported
Reporting / Analytics Integration Supported
Smart Camera Integration Supported

Content Moderation Features

Artificial Intelligence Supported
Audio Moderation Supported
Brand Moderation Supported
Comment Moderation Supported
Customizable Filters Not Supported
Image Moderation Supported
Moderation by Humans Not Supported
Reporting / Analytics Supported
Social Media Moderation Supported
User-Generated Content (UGC) Moderation Supported
Video Moderation Supported

Data Labeling Features

Human-in-the-loop Supported
Labeling Automation Supported
Labeling Quality Supported
Performance Tracking Supported
Polygon, Rectangle, Line, Point Supported
SDK Supported
Supports Audio Files Not Supported
Task Management Supported
Team Collaboration Supported
Training Data Management Supported

Deep Learning Features

Convolutional Neural Networks Supported
Document Classification Supported
Image Segmentation Supported
ML Algorithm Library Supported
Model Training Supported
Neural Network Modeling Supported
Self-Learning Not Supported
Visualization Supported

Natural Language Processing Features

Co-Reference Resolution Not Supported
In-Database Text Analytics Not Supported
Named Entity Recognition Supported
Natural Language Generation (NLG) Supported
Open Source Integrations Not Supported
Parsing Not Supported
Part-of-Speech Tagging Not Supported
Sentence Segmentation Not Supported
Stemming/Lemmatization Not Supported
Tokenization Not Supported

Speech Recognition Features

Audio Capture Supported
Automatic Form Fill Not Supported
Automatic Transcription Supported
Call Analysis Supported
Concatenated Speech Not Supported
Continuous Speech Not Supported
Customizable Macros Not Supported
Multi-Languages Supported
Specialty Vocabularies Not Supported
Speech-to-Text Analysis Supported
Variable Frequency Not Supported
Voice Recognition Supported

Visual Search Features

Barcode Recognition Not Supported
Catalog Management Supported
Customer Activity Tracking Not Supported
Filtering Supported
Image Tagging Supported
IP Protection Not Supported
Mobile App Not Supported
Optical Character Recognition Supported
Product Recommendations Supported
Product Search Supported
Reverse Image Search Supported
Video Search Supported

Integrations

Slack Supported
Activepieces Not Supported
DronaHQ Not Supported
GitHub Not Supported
IBM watsonx.data Not Supported
Intercom Supported
Kimi K2.6 Not Supported
Kimi K3 Not Supported
Leo Not Supported
LiteLLM Not Supported
Magento Supported
Mazaal AI Not Supported
PrestaShop Supported
PubNub Not Supported
Quickwork Not Supported
RingCentral RingCX Supported
Shopify Supported
Workers by Delos Not Supported
Zendesk Chat Supported

Integrations

Slack Supported
Activepieces Supported
DronaHQ Supported
GitHub Supported
IBM watsonx.data Supported
Intercom Not Supported
Kimi K2.6 Supported
Kimi K3 Supported
Leo Supported
LiteLLM Supported
Magento Not Supported
Mazaal AI Supported
PrestaShop Not Supported
PubNub Supported
Quickwork Supported
RingCentral RingCX Not Supported
Shopify Not Supported
Workers by Delos Supported
Zendesk Chat Not Supported
Claim Botmind and update features and information
Claim Botmind and update features and information
Claim Clarifai and update features and information
Claim Clarifai and update features and information