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About

Deliver great customer service with our live chat tools for multiple agents. Build and integrate with our chat, CRM and social media tools using our APIs. Run the model that best fits your needs, 100% bots, 100% live-chat or a hybrid solution to maximize results. We develop our own AI engine with Natural Language Processing (NLP). We use it to better understand user intentions in common business contexts. Our engine works with text and voice messaging and can be complemented with third-party AI tools. Our AI uses cognitive models, machine learning and natural language processing. The platform is robust and allows for customization of your bot behaviors. Use the Botmaker API to integrate your platforms of choice for one or several functions like CRM, live chat, reporting, specific AI processing, pipeline management and more. We can help you build and integrate for custom projects.

About

Superseek helps businesses create custom ChatGPT-powered AI assistants that can be added to their website to instantly resolve customer queries. Turn your website and support content into a conversational AI agent that knows your product or service, provides human-like answers, and is always available. Seamlessly transfer conversations that need a human in the loop to your current live chat tool or use routing buttons to guide customers to the appropriate link or message. Adjust instructions, AI model, bot role, personality, and branding to align perfectly with your business. Automatic content syncs, answer guardrails, and answer corrections ensure accurate and up-to-date answers every time. With Superseek, businesses can enhance customer service with AI without disrupting their existing tools and workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales agents and businesses looking for a live chat tool to optimize their customer service

Audience

Customer service leaders in small and medium businesses

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$149 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$19/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Botmaker
Founded: 2016
Argentina
botmaker.com/en/services/

Company Information

Superseek
Founded: 2023
United States
superseek.ai

Alternatives

Alternatives

ChattiLive

ChattiLive

ConversionIQ.ai

Categories

Chatbot Supported
Conversational AI Supported

Categories

Chatbot Supported
Conversational AI Supported

Chatbot Features

Call to Action Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Not Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Not Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Integrations

Zendesk Supported
Alexa Supported
ChatGPT Not Supported
Crisp Not Supported
Facebook Supported
Facebook Messenger Supported
Freshchat Not Supported
Google Assistant Supported
Google Workspace Supported
Instagram Supported
Intercom Not Supported
Mercado Libre Supported
Salesforce Supported
Skype Supported
Slack Supported
Telegram Supported
Tidio Not Supported
WhatsApp Supported
X (Twitter) Supported
Zoho Connect Supported

Integrations

Zendesk Supported
Alexa Not Supported
ChatGPT Supported
Crisp Supported
Facebook Not Supported
Facebook Messenger Not Supported
Freshchat Supported
Google Assistant Not Supported
Google Workspace Not Supported
Instagram Not Supported
Intercom Supported
Mercado Libre Not Supported
Salesforce Not Supported
Skype Not Supported
Slack Not Supported
Telegram Not Supported
Tidio Supported
WhatsApp Not Supported
X (Twitter) Not Supported
Zoho Connect Not Supported
Claim Botmaker and update features and information
Claim Botmaker and update features and information
Claim Superseek and update features and information
Claim Superseek and update features and information