Graphlogic GL PlatformGraphlogic
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Related Products
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About
Deliver great customer service with our live chat tools for multiple agents. Build and integrate with our chat, CRM and social media tools using our APIs. Run the model that best fits your needs, 100% bots, 100% live-chat or a hybrid solution to maximize results. We develop our own AI engine with Natural Language Processing (NLP). We use it to better understand user intentions in common business contexts. Our engine works with text and voice messaging and can be complemented with third-party AI tools. Our AI uses cognitive models, machine learning and natural language processing. The platform is robust and allows for customization of your bot behaviors. Use the Botmaker API to integrate your platforms of choice for one or several functions like CRM, live chat, reporting, specific AI processing, pipeline management and more. We can help you build and integrate for custom projects.
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About
Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs).
Key components:
- Conversational AI Platform
- Natural Language understanding
- Retrieval augmented generation or RAG pipeline
- Speech-to-Text Engine
- Text-to-Speech Engine
- Channels connectivity
- API builder
- Visual Flow Builder
- Pro-active outreach conversations
- Conversational Analytics
- Deploy everywhere (SaaS / Private Cloud / On-Premises)
- Single-tenancy / multi-tenancy
- Multiple language AI
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Audience
Sales agents and businesses looking for a live chat tool to optimize their customer service
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Audience
Contact center, BFSI, eCommerce, HealthCare, Logistics, Telecommunications
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$149 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$75/1250 MAU/month
Cloud version pricing is per MAU or per 1 Min
On-Premises version is
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationBotmaker
Founded: 2016
Argentina
botmaker.com/en/services/
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Company InformationGraphlogic
Founded: 2023
Serbia
graphlogic.ai/
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Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Supported
Natural Language Processing Features
Co-Reference Resolution
Supported
In-Database Text Analytics
Not Supported
Named Entity Recognition
Supported
Natural Language Generation (NLG)
Supported
Open Source Integrations
Supported
Parsing
Supported
Part-of-Speech Tagging
Not Supported
Sentence Segmentation
Not Supported
Stemming/Lemmatization
Supported
Tokenization
Supported
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Integrations
Facebook
Supported
Instagram
Supported
Salesforce
Supported
Telegram
Supported
WhatsApp
Supported
Zendesk
Supported
AWS AI Services
Not Supported
Alexa
Supported
Avaya Aura
Not Supported
ChatGPT
Not Supported
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Integrations
Facebook
Supported
Instagram
Supported
Salesforce
Supported
Telegram
Supported
WhatsApp
Supported
Zendesk
Supported
AWS AI Services
Supported
Alexa
Not Supported
Avaya Aura
Supported
ChatGPT
Supported
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