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About

SmartDocs is a global innovator in artificial intelligence (AI)-based enterprise chatbots, business process management (BPM), and enterprise content management (ECM) software. With deep integration to the SAP ERP application, SmartDocs products enable customers to quickly innovate, streamline, and realize digital transformation without significant investment in new hardware or software stacks. SmartDocs provides several comprehensive business solutions to address most areas of any organization, including finance, procurement, HR, and sales, that work side by side with SAP ERP and SAP Success Factors solutions. SmartDocs software is available both as cloud-based and on-premise deployment models. Pre-build integration with SAP to provide access to data tied in SAP transactions and master data to the bots. The bots can be trained to use this data intelligently to give effective response to user converstations.

About

Reduce your support team's time and effort, while simultaneously improving your customer satisfaction. Integrate OMQ Chatbot easily to your website, WhatsApp, Facebook Messenger, Telegram, and as a plugin in Userlike. 80% of the customer service question are repetitive. Reduce your support efforts, while simultaneously improving your customer satisfaction. Easily integrate the OMQ Chatbot on your website and messenger apps. OMQ's artificial intelligence understands the intention of the customer's question, no matter how they express themselves. The AI works in over 30 languages and immediately provides suitable answers. Easily connect the OMQ chatbot to your backend system. Our chatbot queries relevant data in the chat, performs an action in the backend system, and then displays appropriate information. Changes are entered directly into your backend system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies and websites searching for a chatbot software solution to optimize their customer service

Audience

Companies of all sizes that need a customer service chatbot solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BotPlatform
United States
botplatform.ai/

Company Information

OMQ
Founded: 2009
Germany
omq.ai/

Alternatives

Alternatives

SmartDocs

SmartDocs

36Software
Obsidian SmartDocs

Obsidian SmartDocs

Obsidian Suite
Engati

Engati

Engati Technologies
Modern Requirements4DevOps

Modern Requirements4DevOps

Modern Requirements

Categories

Chatbot Supported

Categories

Chatbot Supported

Integrations

Facebook Not Supported
Facebook Messenger Not Supported
Lime Connect Not Supported
OMQ Help Not Supported
SAP Cloud Platform Supported
Telegram Not Supported
WhatsApp Not Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Lime Connect Supported
OMQ Help Supported
SAP Cloud Platform Not Supported
Telegram Supported
WhatsApp Supported
Claim BotPlatform and update features and information
Claim BotPlatform and update features and information
Claim OMQ Chatbot and update features and information
Claim OMQ Chatbot and update features and information