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About

We selectively block bad bot traffic in real-time, while granting unrestricted access to a website for human users, search engines, and affiliate automation tools. Protect your website by installing a web server extension module (for Apache or NGINX), a CMS plugin (WordPress), or a hosting panel plugin (cPanel, Plesk, or DirectAdmin). This easy-to-integrate protection solution gives you a full defense against hackers and bots, server load reduction, SEO improvement and precise web analytics. Bots make up over a third of web traffic today, and every site needs reliable protection. Use our simple scanner to safely emulate 5 typical “bad bot” requests to your website. This basic check takes less than 1 minute. BotGuard GateKeeper is the ultimate protection solution for multiple clouds including AWS, Digital Ocean, and Vultr, hosting providers, and enterprise-level infrastructures.

About

A virtual waiting room is a page that holds visitors away from a busy website and feeds them back to the protected website at a rate it can handle while still maintaining responsiveness and performance. This means websites can handle unexpected or sudden peaks in traffic without website crashes, and without having to waste energy powering additional servers when things are not busy, so it's green tech too. Fair virtual waiting rooms pass visitors back in first-come, first-served order. A good virtual waiting room should also keep the visitor fully informed of their progress and remaining wait. There's nothing worse for your business than a crashed site. High-demand sales don't just damage your servers, they damage your reputation. Protect your customers' goodwill with a smooth branded journey. Show your customers that fairness matters with our proprietary first-in, first-out virtual waiting room technology, invented by us and originally patented in 2004.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a solution to get protection from malicious bots, hacker attacks and modern web threats

Audience

Companies and businesses seeking a solution to handle peaks in traffic or busy onsales without website crashes

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€5 per month
Free Version Supported
Free Trial Not Supported

Pricing

Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.

If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.

There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Queue-Fair were an absolute lifesaver for us. We ran into serious traffic issues on launch day, and their team stepped in immediately. They helped us stabilise everything quickly, and when we relaunched 24 hours later, the queuing system worked flawlessly. Every step of the way, their support was quick, clear, and genuinely reassuring. Couldn't ask for more. Highly recommended.
  • Honestly the support has been the best part. Any question we had, they got back to us fast and actually understood what we were trying to do. Also there are integration guides for basically everything, so setting it up was way less painful than I thought it would be.
  • Cost, Service and Technology. All good, all well explained and a smooth integration process. Great customer care in terms of recommendations to save money.
  • Path-level protection of just the checkout flow; true FIFO queuing with a visible position counter; multiple simultaneous queues per event; scalper-bot filtering; setup took minutes with one line of code; usage-based pricing suits event-driven traffic spikes; responsive support.
  • I appreciate Queue-Fair’s simple portal and the transparent graphs, which provide clear insight during traffic peaks. Adjusting the queue is very straightforward, giving us a great deal of control and confidence during busy ticket sales. The API integration has been transparent and seamless, resulting in a better experience for our end users. In addition, the initial setup was very easy and was supported by a strong onboarding session.

Cons

  • Everything was superb - no cons at all. They couldn't have been more helpful and everything worked perfectly.
  • Nothing really so far. We haven't been using it for very long, so ask me again after a few more big sales 🙂
  • None as of yet. A very good start to our relationship.
  • Nothing significant so far — it's done what we needed it to do
  • Some of the wording in the portal is not immediately clear if you are not yet familiar with everything the product can do. However, there was always enough explanation available to quickly understand what each option meant. Another minor point is that there is a lot of information and documentation available on the website. Fortunately, you certainly don't need to read all of it before you can start using the product effectively.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BotGuard
Estonia
botguard.net

Company Information

Queue-Fair
Founded: 2004
United Kingdom
queue-fair.com

Alternatives

Alternatives

Queue-it

Queue-it

Queue-it ApS
InfiSecure

InfiSecure

InfiSecure Technologies

Categories

Categories

Integrations

JavaScript Supported
PHP Supported
WordPress Supported
Amazon CloudFront Not Supported
Amazon Web Services (AWS) Supported
Android Not Supported
Apple iOS Not Supported
Cloudflare Not Supported
DigitalOcean Supported
DirectAdmin Supported
Google Tag Manager Not Supported
Java Not Supported
Magento Not Supported
NGINX Supported
Node.js Not Supported
Python Not Supported
VMware Cloud Supported
WooCommerce Not Supported
cPanel Supported
ispmanager Supported

Integrations

JavaScript Supported
PHP Supported
WordPress Supported
Amazon CloudFront Supported
Amazon Web Services (AWS) Not Supported
Android Supported
Apple iOS Supported
Cloudflare Supported
DigitalOcean Not Supported
DirectAdmin Not Supported
Google Tag Manager Supported
Java Supported
Magento Supported
NGINX Not Supported
Node.js Supported
Python Supported
VMware Cloud Not Supported
WooCommerce Supported
cPanel Not Supported
ispmanager Not Supported
Claim BotGuard and update features and information
Claim BotGuard and update features and information
Claim Queue-Fair and update features and information
Claim Queue-Fair and update features and information