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About

We collect customer info from multiple sources, including your POS & online ordering systems, and get them to opt in to receive texts without you lifting a finger!

About

TrueLoyal is an AI-powered loyalty platform built for multi-channel consumer brands that want to increase retention and lifetime value. It helps businesses design, launch, and optimize loyalty programs that connect seamlessly across online, offline, and distributor channels. With features like receipt scanning, gamification, predictive consumer insights, and personalized engagement, it ensures brands can build long-term customer advocacy. TrueLoyal integrates with existing systems through pre-built connectors and an open API, making it easy to connect with eCommerce, POS, and marketing platforms. Brands across industries such as automotive, beauty, food, and retail have reported dramatic increases in customer retention and repeat revenue. Backed by proven case studies, TrueLoyal positions itself as the central hub for customer retention strategies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Text marketing & feedback software for restaurants

Audience

TrueLoyal is designed for consumer brands that want to unify customer engagement, increase retention, and drive long-term growth through AI-powered loyalty programs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Everyone in the company is a salesman not a single marketing professional in the business. They lack any understanding of how businesses are actually ran and offer zero insight.

Cons

  • - Nothing Proprietary about their system - Support is the equivalent of a highschool student doing basic math - Program cost is INSANE! For our first 7 months the platform fee was a 146% markup to our actual ad spend of $8,885.19. Industry average for marketing is a 20% fee of ad spend. - This program does nothing to get you new customers all it does is discount your already engaged user base which actually means less revenue as these are customers you have already fought and won to get through your door.

Pros & Cons from Real Users

Pros

  • The Zinrelo program makes implementation a breeze. It's intuitive and and allows you to get started quickly. Once active the program took off! We grew our membership to substantial numbers in the first month. We are really impressed with the performance.
  • Since using Zinrelo we have increased our AOV, and had more repeat customers without needing to advertise outside of our website.
  • Zinrelo has encouraged our customers to sign up, create their account, and frequent our website.
  • Easy of use. The support we get from Justin is above and beyond what we expected. Setup was easy to complete with help from the Zinrelo team.
  • This is a great platform that helps you create a rewards program based on relevant data and the support is extremely helpful.

Cons

  • Not much to complain about. It performs as promised.
  • Some options aren't immediately apparent within the interface.
  • Nothing as such and we are very pleased with the overall experience we had so far.
  • I don't have any at this time. Everything is running smoothly.
  • I don't think I have one right now as I am satisfied.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Boostly
United States
www.boostly.com

Company Information

TrueLoyal
Founded: 2010
United States
trueloyal.com

Alternatives

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Customer Loyalty Supported
Food Delivery Supported
Loyalty Management Supported
SMS Marketing Supported

Categories

Customer Loyalty Supported

Zinrelo offers a robust, data-driven customer loyalty platform designed to boost customer retention and lifetime value through advanced loyalty programs. By leveraging machine learning and deep analytics, Zinrelo enables businesses to create personalized, omnichannel loyalty experiences that drive customer engagement. The platform supports various reward strategies, including transactional, social, behavioral, and advocacy-based incentives, helping businesses foster emotional connections with their customers. Zinrelo also provides seamless integration with e-commerce platforms, CRM systems, and marketing automation tools, making it easy for businesses to manage and optimize their loyalty programs. With a focus on increasing repeat purchases and enhancing customer satisfaction, Zinrelo empowers businesses to build long-lasting relationships and drive sustainable growth.

Loyalty Management Supported

Zinrelo's Loyalty Management platform is a comprehensive solution designed to maximize customer engagement and retention. It offers a wide range of customizable loyalty programs, including points, rewards, and tiered structures, all aimed at driving repeat purchases and brand advocacy. The platform leverages AI-driven insights and advanced analytics to personalize experiences, enabling businesses to craft targeted promotions and incentives. Zinrelo integrates seamlessly with various e-commerce platforms, CRMs, and marketing tools, ensuring a smooth user experience. Additionally, it supports omnichannel engagement, allowing brands to reward customer interactions across multiple touchpoints, both online and offline. This all-in-one solution is ideal for businesses looking to foster long-term customer relationships, enhance lifetime value, and boost overall revenue. With robust reporting and ROI tracking, Zinrelo empowers companies to continuously optimize their loyalty strategies for max

Zinrelo's Marketing Analytics platform provides businesses with deep insights into customer behavior, enabling data-driven decisions for optimized marketing strategies. It captures and analyzes data across multiple channels, offering a comprehensive view of customer engagement, retention, and lifetime value. With advanced segmentation, Zinrelo allows targeted campaigns tailored to specific audience groups, driving higher ROI. The platform's predictive analytics capabilities forecast customer actions, enhancing the effectiveness of marketing efforts. Zinrelo's intuitive dashboards present key metrics in real-time, empowering businesses to track performance, adjust strategies, and maximize marketing impact efficiently. Through these analytics, companies can understand what drives customer loyalty and optimize their marketing mix to increase both customer satisfaction and profitability. Zinrelo ensures businesses stay competitive by providing the tools to continuously refine their marke

Referral Supported

Zinrelo's referral feature is a robust tool designed to amplify customer acquisition through word-of-mouth marketing. This feature empowers businesses to create and manage referral programs that incentivize customers to refer new clients, enhancing brand visibility and growth. Users can easily set up referral campaigns with customizable rewards, encouraging participation from customers and their social networks. Zinrelo provides seamless integration with e-commerce platforms and tracks the entire referral journey—from referral initiation to conversion—offering detailed analytics for optimizing campaign performance. The feature supports multi-tier reward structures, enabling businesses to reward both the referrer and the referee. Additionally, Zinrelo's referral feature is equipped with fraud detection mechanisms, ensuring the integrity of the program. The user-friendly interface allows for easy management and adjustment of campaigns, making it an ideal solution for businesses aiming to

Zinrelo offers a robust rewards and incentives platform designed to maximize customer engagement, retention, and lifetime value. The platform supports a variety of reward strategies, including transactional rewards, engagement rewards, referral programs, and tier-based incentives, allowing businesses to craft a customized loyalty program tailored to their unique needs. Zinrelo enables businesses to reward customers for a wide range of activities, from purchases and social sharing to reviews and referrals, creating a holistic and engaging experience. The platform's analytics and segmentation tools allow for precise targeting and personalization, enhancing the effectiveness of rewards campaigns. Zinrelo also integrates seamlessly with major e-commerce platforms and provides multi-channel support, ensuring a consistent experience across web, mobile, and in-store. The system’s scalability makes it suitable for businesses of all sizes, driving sustained growth through customer loyalty and a

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Not Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Food Delivery Features

Delivery Tracking Not Supported
Dispatch Management Not Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Referral Features

Affiliate Marketing Not Supported
Campaign Management Supported
Contact Management Not Supported
Employee Referral Management Not Supported
Feedback Management Not Supported
Lead Engagement Not Supported
Loyalty Program Supported
Referral Tracking Not Supported
Rewards Management Supported

Integrations

Bazaarvoice Not Supported
BigCommerce Not Supported
Bronto Marketing Platform Not Supported
Clover Not Supported
Facebook Supported
Klaviyo Not Supported
Listrak Not Supported
Magento Not Supported
Miva Not Supported
NetSuite Not Supported
NetSuite CRM Not Supported
PowerReviews Not Supported
Salesforce Agentforce Commerce Not Supported
Shopgate Not Supported
Shopify POS Not Supported
Trustpilot Not Supported
WooCommerce Not Supported
WordPress Not Supported
Yotpo Not Supported
iGMS Supported

Integrations

Bazaarvoice Supported
BigCommerce Supported
Bronto Marketing Platform Supported
Clover Supported
Facebook Not Supported
Klaviyo Supported
Listrak Supported
Magento Supported
Miva Supported
NetSuite Supported
NetSuite CRM Supported
PowerReviews Supported
Salesforce Agentforce Commerce Supported
Shopgate Supported
Shopify POS Supported
Trustpilot Supported
WooCommerce Supported
WordPress Supported
Yotpo Supported
iGMS Not Supported
Claim Boostly and update features and information
Claim Boostly and update features and information
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Claim TrueLoyal and update features and information