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About

We collect customer info from multiple sources, including your POS & online ordering systems, and get them to opt in to receive texts without you lifting a finger!

About

The Simphony POS system from Oracle is built for complete restaurant management. Simphony powers the most successful food and beverage venues across the globe, from local cafés and iconic fine dining restaurants to global quick-service chains, stadiums, and theme parks. As an all-in-one cloud POS platform, it helps restaurateurs optimize their online and in-house operations in real time from any device. Simphony helps restaurants deliver superb service through billions of transactions a year. Its cloud flexibility, powerful integration ecosystem, and affordable monthly pricing plans help it fit the unique needs of single-location restaurants and global enterprise chains across 180 countries. Simphony puts engaging, real-time information at the fingertips of your customers and your staff. Ordering is intuitive. Kitchen communication is instant. Updates to daily specials, menu details, and personalized promotions are delivered to each touchpoint automatically.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Text marketing & feedback software for restaurants

Audience

Restaurants and businesses in need of a complete restaurant operating system solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Everyone in the company is a salesman not a single marketing professional in the business. They lack any understanding of how businesses are actually ran and offer zero insight.

Cons

  • - Nothing Proprietary about their system - Support is the equivalent of a highschool student doing basic math - Program cost is INSANE! For our first 7 months the platform fee was a 146% markup to our actual ad spend of $8,885.19. Industry average for marketing is a 20% fee of ad spend. - This program does nothing to get you new customers all it does is discount your already engaged user base which actually means less revenue as these are customers you have already fought and won to get through your door.

Pros & Cons from Real Users

Pros

  • There is nothing this product does that is not done equally well by a competitor. Save yourself the money and don't buy this product.

Cons

  • The list is extensive and holds everything from basic support to the fact that this product does not allow your staff to do the simple things well.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Boostly
United States
www.boostly.com

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Alternatives

Alternatives

Asseco BLUEGASTRO

Asseco BLUEGASTRO

Asseco Solutions, a.s.
Posist

Posist

Posist
JAMIX

JAMIX

Jamix

Categories

Customer Loyalty Supported
Food Delivery Supported
Loyalty Management Supported
SMS Marketing Supported

Categories

Bar POS Supported
Food Delivery Supported
Point of Sale Supported
Recipe Costing Supported
Restaurant POS Supported

Food Delivery Features

Delivery Tracking Not Supported
Dispatch Management Not Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Not Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Recipe Costing Features

Analytics/Reporting Supported
Demand Planning Supported
Inventory Management Supported
Menu Management Supported
Nutrition/Allergen Management Supported
Online Ordering Supported
Point of Sale Supported
Recipe Management Supported

Integrations

Atlas Direct Tips Not Supported
Call2Kitchen Not Supported
Doshii Not Supported
Flipdish Not Supported
OPERA Cloud Central Not Supported
Oracle MICROS Express Station Not Supported
Oracle MICROS Gift and Loyalty Not Supported
Oracle MICROS Labor Management Not Supported
Oracle MICROS POS Not Supported
PAR Ordering Not Supported
PouchNATION Not Supported
STEM Not Supported
Servme Not Supported
SevenRooms Not Supported
SynergySuite Not Supported
TableCheck Not Supported
TableRes Not Supported
TimeShareWare Not Supported
TipHaus Not Supported
iGMS Supported

Integrations

Atlas Direct Tips Supported
Call2Kitchen Supported
Doshii Supported
Flipdish Supported
OPERA Cloud Central Supported
Oracle MICROS Express Station Supported
Oracle MICROS Gift and Loyalty Supported
Oracle MICROS Labor Management Supported
Oracle MICROS POS Supported
PAR Ordering Supported
PouchNATION Supported
STEM Supported
Servme Supported
SevenRooms Supported
SynergySuite Supported
TableCheck Supported
TableRes Supported
TimeShareWare Supported
TipHaus Supported
iGMS Not Supported
Claim Boostly and update features and information
Claim Boostly and update features and information
Claim Simphony POS and update features and information
Claim Simphony POS and update features and information