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About

We're the flexible online booking system for Classes, Courses, Workshops and Events. Our simple schedule page makes it easy for your attendees to book onto an event with no pre-registration necessary. Features include waiting list, 'basket' system for booking, custom booking form, online payment, attachments, discount options and in-app support. You can get set up in 15 minutes - join us for a free two week trial and slash your admin time today!

About

TicketPeak is a cloud-based ticketing system that automates the ticket selling and registration process for event organizers. TicketPeak allows customers to purchase tickets online via any mobile platform or a desktop computer. Features include Class/Workshop Registrations, general admission or assigned seating, subscriptions, flex passes, merchandise sales, and audition management. Mailing list integration with MailChimp or Constant Contact. TicketPeak offers built-in credit card processing or the option to use an existing merchant account with integrated third-party payment gateways like PayPal, Authorize.net and Network Merchants. Additional features include detailed Box Office reports with ability to download all reports with ability to download all reports as CSV or MS Excel.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Audience

Event organizers, Box Office, Musical Theater Organizations, Performance Venues, Community Theaters, Colleges, Schools, Sports Venues, Music Venues, Nightclubs.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15.00/month
More pricing details can be found at https://bookwhen.com/pricing
Free Version Supported
Free Trial Supported

Pricing

$0.50/ticket
Starting price $0.50/ticket +1.5% for not-for-profit $0.75/ticket + 1.5% for-profit pricing.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We like the ease of use, the design of their new release, their great support, and the ability to set up seating plans for reserved seating.
  • Ticket buyers and class registrants love the system. Easy to use. Support is great and cost is low. Integration with Mailchimp and Constant Contact.
  • We have found that TicketPeak is very responsive to our unique needs and Sabrina Stewart is always available for further guidance. When we first began using this service I was on the phone with Sabrina on a Sunday afternoon. We were considering 4 separate companies for our Little Theatre. TicketPeak rose to the top because of their willingness to assist our people, speed of implementation, and cost. We chose well.

Cons

  • When we first started with them many years ago, they didn't integrate with Mailchimp, but now they do.
  • No cons really. Early on , seating plans were difficult to use, but their new version addressed that.
  • We have a unique bookkeeping system (antiquated) that requires TicketPeak to rework some of their reports. They have jumped right in to format these reports to fit our needs.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Bookwhen
Founded: 2007
United Kingdom
bookwhen.com

Company Information

TicketPeak
Founded: 2007
United States
www.ticketpeak.com

Alternatives

Always On Time (AOT)

Always On Time (AOT)

Always On Time (AOT.plus)

Alternatives

Categories

Event Management Supported
Registration Supported
Reservations Supported
Scheduling Supported
Ticketing Supported

Categories

Box Office Supported
Camp Management Supported
Class Registration Supported
Conference Supported
Event Booking Supported
Event Check In Supported
Event Management Supported
Registration Supported
Ticketing Supported

Event Management Features

Attendee Management Supported
Badge Management Not Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Not Supported
Gamification Supported
Room Block Management Not Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Not Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Not Supported

Registration Features

Activity Registration Supported
Attendance Management Supported
Badge Management Not Supported
Calendar Management Not Supported
Class Registration Supported
Contact Management Supported
Event Registration Supported
Form Builder Supported
Group Registration Supported
Marketing Management Not Supported
Online Registration Supported
Onsite Registration Supported
Payment Processing Supported
Refund Automation Not Supported
Self Check-In Supported
Surveys & Feedback Not Supported

Ticketing Features

Barcode / Ticket Scanning Not Supported
Box Office Management Not Supported
Concessions Management Not Supported
Customer Database Supported
Event Management Supported
Fundraising Management Not Supported
General Admission Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Not Supported
Print-at-Home Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Reservations Features

Activities Booking Supported
Booking Notes Not Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Not Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Event Management Features

Attendee Management Supported
Badge Management Not Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Not Supported
Gamification Not Supported
Room Block Management Not Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Not Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Not Supported

Registration Features

Activity Registration Supported
Attendance Management Not Supported
Badge Management Not Supported
Calendar Management Not Supported
Class Registration Supported
Contact Management Not Supported
Event Registration Supported
Form Builder Not Supported
Group Registration Not Supported
Marketing Management Not Supported
Online Registration Supported
Onsite Registration Supported
Payment Processing Supported
Refund Automation Not Supported
Self Check-In Not Supported
Surveys & Feedback Not Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Supported
VIP & Discount Tickets Supported

Camp Management Features

Attendance Management Not Supported
Billing & Invoicing Not Supported
Customer Management Not Supported
Food Service Management Not Supported
For Campgrounds Not Supported
For Summer Camps Not Supported
Medical Management Not Supported
Online Registration Supported
Parent Portal Not Supported
Program Management Not Supported
Registration Management Supported
Scheduling Not Supported
Staff Management Not Supported

Class Registration Features

Calendar Management Not Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Online Registration Supported
Onsite Registration Supported
Payment Processing Supported
Surveys & Feedback Not Supported
Wait List Management Not Supported

Conference Features

Abstract Management Not Supported
Attendee Management Not Supported
Badge Management Not Supported
Catering Management Not Supported
Client Management Not Supported
Registration Management Supported
Social Promotion Not Supported
Space / Room Setup Not Supported
Speaker Management Not Supported
Sponsorship Management Not Supported
Surveys & Feedback Not Supported
Ticketing Supported

Event Booking Features

Attendee Management Not Supported
Confirmation/Reminders Not Supported
Discount/Coupon Management Supported
Event Calendar Not Supported
Marketing Management Not Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Supported
Wait List Management Not Supported
Website Management Not Supported

Event Check In Features

Attendee Segmentation Not Supported
Badge Printing Not Supported
Data Import / Export Not Supported
Data Synchronization Not Supported
Guest List Management Supported
Guest List Search Supported
Lead Capture Not Supported
Multi-Event Supported
QR Codes Supported
Reporting/Analytics Supported
Ticketing Supported

Integrations

PayPal Supported
Authorize.Net Not Supported
Constant Contact Not Supported
Facebook Not Supported
Google Analytics Supported
KonnectzIT Supported
Mailchimp Not Supported
Stripe Supported
X (Twitter) Not Supported

Integrations

PayPal Supported
Authorize.Net Supported
Constant Contact Supported
Facebook Supported
Google Analytics Not Supported
KonnectzIT Not Supported
Mailchimp Supported
Stripe Not Supported
X (Twitter) Supported
Claim Bookwhen and update features and information
Claim Bookwhen and update features and information
Claim TicketPeak and update features and information
Claim TicketPeak and update features and information