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About

Simplify how customers schedule and manage appointments. Your customers will love the flexibility, convenience, and control they get with Bookings. They can visit your booking page whenever they want, book the time and service they need, get a confirmation email and calendar invitation, and reschedule or cancel if they must. For customers who prefer to book by calling you, simply enter their appointment details and Bookings sends all confirmations and reminders. Bookings gives you a fast, easy alternative to time-consuming, frustrating phone-scheduling. An easy-to-set-up, customizable webpage lets your customers find available times and book appointments 24/7. You get a private calendar for managing your appointment scheduler and automatic confirmations and reminders that save time. Missed appointments are bad for business. Decrease your no-shows with automatic reminders for customers and staff.

About

SmartPilot is a browser-based appointment and business operations platform for clinics, hospitals, salons, spas, wellness centers, fitness studios, consultants, and other appointment-based businesses. It provides QR-code and link-based booking, staff calendars, WhatsApp confirmations and reminders, customer records and visit history, token-based queue management, invoicing, payment processing, memberships, and business analytics. Customers can book appointments from a QR code or link without installing an app, while staff use a shared dashboard to manage schedules, queues, customer information, payments, and reports. The platform supports multiple staff members and locations, role-based access, automated follow-ups, and integrations with WhatsApp Business, Google Calendar, Google Sign-In, review services, and payment gateways. SmartPilot is delivered as a cloud service, with a 30-day trial and paid plans.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses looking for a powerful Appointment Scheduling solution

Audience

Hospitals, clinics, nursing homes, physiotherapy practices, radiology centers, and pathology labs.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$12.50 per user per month
Free Version Supported
Free Trial Not Supported

Pricing

₹999/month
Starter costs ₹999/month. Scale costs ₹2,999/month and includes advanced features such as live queue management and API access. Enterprise pricing is custom. New accounts receive a 30-day Scale trial with no credit card required.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.2 / 5
features 3.8 / 5
design 4.2 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I like some of the structures in place. It is great to be able to sync bookings to your outlook calendar, assign specific staff to certain projects, and send custom reminders to attendees.
  • The biggest pro is integration with the rest of the Microsoft 365 universe, due to its status as a native application.
  • Easy for customers to use. Integrates with calendar. Fully Customisable. Allows buffer times and work hours so you don't book yourself out and miss out on lunch, etc.
  • Microsoft Bookings is helpful to us when we want to set aside office hours for people outside of the church to make appointments with our staff. Works great!
  • Microsoft Bookings is included in the business subscription made available by Microsoft so it does not charge an extra fee. It works pretty well with other apps like outlook mail.

Cons

  • There are some very specific issues I've run into that make it more difficult to use bookings. For instance, you cannot limit the number of sessions a certain day (ie no more than 5 bookings per Monday) and have to instead only use time buffers and hope it works out. It's a minor issue, but something that is important for the appointments I need to use Bookings for. There are several small inconveniences like this that all together add up to a larger annoyance.
  • It’s a bit less than user friendly, and is missing a lot of features found in competitors.
  • The long URL it generates! The home page is not really that customisable.
  • I wish it was more helpful for booking meetings for our staff. Perhaps some type of ability to sync with Microsoft Outlook better?
  • It requires up to a decent amount of configuration and staff requires training.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Microsoft
Founded: 1975
United States
www.microsoft.com/es-mx/microsoft-365/business/scheduling-and-booking-app

Company Information

SmartPilot
Founded: 2026
India
smartpilot.in/

Alternatives

Alternatives

BarbrFlow

BarbrFlow

Core Haven Labs
Boty Reserve

Boty Reserve

Boty Agency

Categories

Categories

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Not Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Not Supported
Recurring Appointments Supported
Room Booking Management Not Supported

Integrations

Google Calendar Supported
Answering Service Care Supported
Cashfree Payments Not Supported
Chat Agents Supported
Clerx Supported
CodeTwo Email Signatures 365 Supported
Donova Supported
Etheia Supported
Exclaimer Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Finance Supported
Microsoft Dynamics Supply Chain Management Supported
Microsoft Loop Supported
Microsoft Outlook Supported
Microsoft Power Platform Supported
Razorpay Not Supported
Signature 365 Supported
Simplicate Supported
Stripe Not Supported
WhatsApp Not Supported

Integrations

Google Calendar Supported
Answering Service Care Not Supported
Cashfree Payments Supported
Chat Agents Not Supported
Clerx Not Supported
CodeTwo Email Signatures 365 Not Supported
Donova Not Supported
Etheia Not Supported
Exclaimer Not Supported
Microsoft 365 Not Supported
Microsoft Dynamics 365 Finance Not Supported
Microsoft Dynamics Supply Chain Management Not Supported
Microsoft Loop Not Supported
Microsoft Outlook Not Supported
Microsoft Power Platform Not Supported
Razorpay Supported
Signature 365 Not Supported
Simplicate Not Supported
Stripe Supported
WhatsApp Supported
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