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About

We use full automation so you can deliver more human, personal, and consistent quality service with every interaction with your guests. Manage every aspect of your guest relationship with WhatsApp Business API Messenger you can get your message to new markets and expand your business opportunities. The possibilities are limitless. New age of traveling is ahead of us. Travelers with heightened expectations will ask for a personalized experience, tailored only for their needs. To succeed, hotels will need to offer seamless experiences, tailored to individual guests before, during, and after the stay itself. This solution uses BookingWhizz technology to connect systems, channels, and teams to inspire more bookings. Together with smarter, more personalized points-based reward systems and rewards programs, you’ll be able to create experiences that delight guests. And by curating feedback, previous guests’ experiences and interactions, you can build loyalty and keep them coming back.

About

Sell real-time inventory from all your systems in a single interface, merge data from all those sources into a single view of your guest, and generate more direct bookings than you ever thought possible. Sell real-time inventory from your PMS, POS, tee-sheet, spa, and partners’ systems in a single interface. The result is bigger bookings and happier guests. Use Inntopia Marketing Cloud to merge behavioral, attitudinal, and transactional data from all your systems and channels into a single, marketing-integrated view of your guest. Inntopia DestiMetrics is useful to start an analytics program for your destination. Aggregated data backed by a team of travel experts give you game-changing insights. Build queries, run reports, and review performance right from your account. They’ve been in your shoes and know how to generate consistent, sustainable revenue. Pull guest data from your PMS, POS, social accounts, surveys, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Accommodation businesses and companies searching for a CRM and loyalty solution to improve their relationship with guests

Audience

Hotels and businesses interested in a solution to manage their inventory and all their systems

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It provides us with the features that we need and (unfortunately) it is hard to find another solution.

Cons

  • Poor and slow support (I am waiting 2 weeks without response to easy tech question asked as an employee of their paying customer). Software designers provide crazy workarounds but not a real solution. Bad security. They provide a one-way data warehouse instead of the real modern API.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BookingWhizz
Founded: 2009
United Kingdom
bookingwhizz.com/hotel-growth-solutions/crm-loyalty-system/

Company Information

Inntopia
Founded: 1997
United States
www.inntopia.com

Alternatives

Concilio

Concilio

Concilio Labs

Alternatives

SHR Maverick CRM

SHR Maverick CRM

SHR, Sceptre Hospitality Resources

Categories

Hotel CRM Supported

Categories

Hotel CRM Supported
Reservations Supported
Tour Operator Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Integrations

Affirm Not Supported
Canary Digital Tipping Not Supported
ORCODA Logistics Management System (OLMS) Not Supported
ORCODA Workforce Logistics System (OWLS) Not Supported
ResLogic Not Supported
Rezometry Not Supported
WebRezPro Not Supported
WhatsApp Supported
accesso Siriusware Not Supported
rezStream Cloud PMS Not Supported

Integrations

Affirm Supported
Canary Digital Tipping Supported
ORCODA Logistics Management System (OLMS) Supported
ORCODA Workforce Logistics System (OWLS) Supported
ResLogic Supported
Rezometry Supported
WebRezPro Supported
WhatsApp Not Supported
accesso Siriusware Supported
rezStream Cloud PMS Supported
Claim BookingWhizz and update features and information
Claim BookingWhizz and update features and information
Claim Inntopia and update features and information
Claim Inntopia and update features and information