Zoho One

Zoho One

Zoho
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About

BlueSnap's All-in-One Accounts Receivable Automation solution, formerly Armatic, is the highest rated software solution for Payment Processing, Billing/Invoicing, Recurring Billing and Subscription Management. Billing and Invoicing: Create beautiful invoices with our powerful invoice editor synced into your accounting system. Provide a customer portal, automatic charging, payment collection, and apply late fees. Recurring Billing & Subscription Management: BlueSnap provides enterprise-class subscription billing management for fast-growing businesses worldwide. Enable trial periods, manage plans, or prorate subscriptions. Payment Processing: BlueSnap is processor agnostic and provides integrations to all types of payment solutions from credit card payments, ACH, SEPA to wires. We handle partial payments, automatic failed payment retry, and automatic payment recovery.

About

Replace your patchwork of cloud applications, legacy tools, and paper-based processes with one operating system for your entire business. Zoho One gives you one integrated system to transform your business' disparate activities into a more connected and agile organization. Increase productivity across your business, deliver better customer experiences, and much more. Collect leads in one place, close deals quickly, create quotes and invoices, sign contracts digitally, get paid, and track every key metric along the way. Close deals, manage contracts and projects, track and bill for time and expenses, and keep on schedule and on budget. Centralize all your customer data, create segments, send targeted campaigns and surveys at the right time, and track performance with executive dashboards.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMB, Mid-market and Enterprise companies automate billing and workflow processes with Armatic.

Audience

Companies that want a complete business management platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35/user/month
Monthly and yearly billing options. Free 14 day-trial, no credit card required.
Free Version Not Supported
Free Trial Supported

Pricing

$45.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It does so many things, billing, crm, nps, dashboards. One tool for everything, which is so much better than 7 tools for different things.
  • Armatic stands for accounts receivable automatic, and that's pretty much the core value prop. It starts with our Sales Team sending & getting esignatures on our SOWs. From there, Armatic is the billing solution that keeps us on top of all invoices, subscriptions, payments, and renewals. There's a lot of functionality here too, around Customer Lifecycle -- you can run Cadences, SAT Surveys, NPS surveys, etc.
  • Armatic delivers a powerful tool to my organization, solving process problems which once required oversight of many stakeholders. Armatic's ability to automate much of the customer journey allows for improved client satisfaction on top of improved invoice processing, cash flow (DSO).

Cons

  • Honestly, it’s a great tool and they are constantly listening to feedback.
  • There's a ton in the software. I don't like the feeling that I can't get to it all-- but that says more about me than the software. We're using like 1/3 of what the platform is capable of.
  • Armatic is often on the cutting edge of integrations and feature deployment, it can occasionally impact the ease of use. This is a small set back which their support more than makes up for.

Pros & Cons from Real Users

Pros

  • One of the biggest advantages of Zoho One is the sheer breadth of applications included under a single subscription. Having access to CRM, Books, Projects, Desk, Marketing Automation, Cliq, People, Sign and many other integrated apps allows businesses to reduce reliance on multiple third-party platforms and subscriptions. The native integrations between apps are a major benefit and help create efficient workflows across sales, marketing, finance, support and operations.
  • Zoho One prioritizes sales management from a single platform, promoting the entire commercial area through different tools: We can focus on our business funnel directly, paying attention to every detail. Marketing automation is perfect for avoiding manual work and making the entire process much faster, speeding up various activities in a totally efficient way. With the CRM system we have been able to promote business growth, connecting much more closely with each person involved with our services, with which we directly take part in how our clients interact with our product and we deal with it by promoting a better relationship with each one. from them. We can manage the entire productive area from Zoho One, reviewing the sales books, inventories, suppliers, payments and invoicing, viewing different receipts and commercial exchanges in a single line without having to search on different platforms, because everything will be organized there, it provides in addition, excellent tools to work everything directly from the platform, encompassing different actions in a single one, which undoubtedly contributes to our workflow. In addition to this, we wanted a platform that would help us with the management and organization of our work team, this platform has been the main reason that we have managed to get our team to work in a coordinated manner, having an optimal workspace adjusted to our needs. labor requirements. Overall, it is an easy tool to handle, its options are the necessary ones, and the interface is quite solid, together with this, the reports are complete and offer exactly what we need to see, specifying each point through dynamic diagrams. Another important point is the export of data, we automate the sending of weekly reports to our emails and in this way, we have obtained a complete study of all the work that we constantly carry out on the platform.
  • Zoho One provides high value for any business at an affordable price. It provides a decent alternative to each of Google and Microsoft's office productivity products. The great privacy features and customer service improve upon an already impressive suite.
  • Set of 40+ powerful Zoho apps Great data privacy - No tracking Supports Mobile apps Affordable pricing Great support 30 day free trial
  • Zoho One is a bundled form of all Zoho services. All services of Zoho are integrated with each other. It gives all in one solution for business needs. Customer Support gives very quick response.

Cons

  • That said, Zoho One does come with a learning curve. Because there are so many applications and configuration options, implementation and optimisation can take time, especially for businesses without internal technical knowledge or an experienced Zoho partner. Some apps feel more polished and mature than others, and certain advanced integrations or automations may require custom development or Zoho Creator to achieve the desired outcome.
  • I wish I could have better and bigger integrations to share my business development reports, this way I could store them in a much safer place instead of having them emailed and then to another platform. Since the time I've been using Zoho this has been the best update, and with the passing of the updates the support team has improved their customer service a lot more. The price packages are very well encompassed, but they could have new and better prices that allow offering variety to new companies, and they can access this platform that does everything and in everything. It would be ideal to be able to access Zoho without an internet connection, an idea that has arisen is the need to advance work in budget loads or organization of work in a non-online way, but it does not give this option, it would be ideal to be able to do it and then Charge when you have internet connection. This function would give us room and space to take much more advantage of our work time outside the office and advance pending issues on the platform. Although Zoho offers this new interface with a new and detailed look at all the CRM marketing and management functions, it can become too complex to manage the tasks to be done, without a doubt it is what we needed, to converge all the dynamics in one, but it could adjust to a lighter experience, with this platform the work is not very fluid and quite dense, we have to take a lot of time to dedicate to the platform and that everything goes as we wish, it takes time to adapt to how abrasive it can be to handle so many things in one but I think that so far we have been achieving very well.
  • We cannot ask any more from Zoho at this point. Even though a few apps are not at par with the top most competition Zoho One is a respectable office suite with plenty of great apps.
  • It's an entirely new ecosystem and for new users it may take for transition from G Suite or Office 365.
  • Many tools are of no use for me but I need to pay because of the bundle limitation.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BlueSnap
Founded: 2002
United States
home.bluesnap.com/accounts-receivable-automation/

Company Information

Zoho
Founded: 1996
India
www.zoho.com/one/

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Categories

Accounts Payable Supported
AR Automation Supported
B2B Payment Supported
CPQ Supported
Embedded Payments Supported
Order-to-Cash Supported
Payment Analytics Supported
Payment Gateways Supported
Payment Processing Supported
Purchasing Supported
Quote-to-Cash Supported
Quoting Supported
Recurring Billing Supported
SaaS Billing Supported
Vendor Management Supported

Categories

Order-to-Cash Supported

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Supported
Cash Management Supported
Check Writing Supported
Duplicate Payment Alert Supported
Fraud Detection Supported
General Ledger Entry Supported
Vendor Management Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Not Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Not Supported

CPQ Features

2D Drawing Not Supported
3D Modeling Not Supported
Approval Workflow Supported
eCommerce Not Supported
Guided Selling Supported
Product Configurator Supported
Proposal Generation Supported
Quotes / Estimates Supported
Renewal Management Supported
Self Service Portal Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Supported

Purchasing Features

Catalog Management Supported
Compliance Management Not Supported
Contract Management Supported
Inventory Management Not Supported
Invoice Processing Supported
PunchOut Not Supported
Purchase Order Management Supported
Requisitions & Approvals Not Supported
Sourcing Management Not Supported
Spend Management Not Supported
Supplier Management Supported

Quoting Features

Automated Quoting Supported
Catalog Management Supported
Client Portal Supported
Contact Management Supported
Customer Accounts Supported
Customizable Branding Supported
Discount Management Supported
Forms Creation Supported
Pricing Management Supported
Product Configurator Supported
Proposal Management Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported

Vendor Management Features

Audit Management Supported
Contact Management Supported
Customer Database Supported
Self Service Portal Supported
Supplier Master Data Not Supported
Transaction History Supported
Vendor Maintained Profiles Supported
Vendor Managed Inventory Not Supported
Vendor Performance Rating Not Supported
Vendor Qualification Tracking Not Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Supported
Inventory Management Supported
Marketing Management Supported
Order Management Not Supported
Point of Sale (POS) Not Supported
Project Management Not Supported
Purchasing Supported
Scheduling Not Supported
Time & Expense Tracking Supported
Training Management Supported
Vendor Management Supported

Integrations

Google Workspace Supported
Salesforce Supported
AlertOps Not Supported
AppInsights Supported
AppWise Supported
Dropbox Not Supported
GreenRope Supported
HostBill Supported
PaySimple Supported
QuickBooks Online Supported
Recurly Supported
ResponseCRM Supported
Rollbar Not Supported
Smartsheet Not Supported
Stackreaction Supported
TCP Humanity Not Supported
WooCommerce Supported
Wrike Not Supported

Integrations

Google Workspace Supported
Salesforce Supported
AlertOps Supported
AppInsights Not Supported
AppWise Not Supported
Dropbox Supported
GreenRope Not Supported
HostBill Not Supported
PaySimple Not Supported
QuickBooks Online Not Supported
Recurly Not Supported
ResponseCRM Not Supported
Rollbar Supported
Smartsheet Supported
Stackreaction Not Supported
TCP Humanity Supported
WooCommerce Not Supported
Wrike Supported
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