Blue

Blue

Explorance
+
+

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About

See the big picture with all feedback data in one place. Blue is built to support your most important feedback processes, including learning evaluations, central and major surveys, 360 degree feedback reviews, and more. Blue is not just a typical survey software. It’s a holistic People Insights platform built to handle the most popular feedback initiatives, from student feedback on instruction to employee engagement in the workplace. Through best-in-class integration, powerful automation, and a robust reporting engine, Blue ensures your organization not only captures feedback but also turns it into the best possible decision. With Blue, you can fully automate your feedback gathering processes, making them more efficient. Leverage your existing infrastructure (SIS, HRIS, LMS, SSO, CRM, etc.) through Blue’s best-in-class integration capabilities for unequaled automation, top security and data privacy, and flexibility.

About

Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Companies looking for a solution providing AI-based insights to increase customer loyalty and retention

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Explorance
Founded: 2003
Canada
www.explorance.com

Company Information

Cloud4Feed
Turkey
www.cloud4feed.com/index/listen

Alternatives

BlueX

BlueX

Explorance

Alternatives

Delighted

Delighted

Qualtrics
Blue Mountain RAM

Blue Mountain RAM

Blue Mountain Quality Resources
Grapevine Surveys

Grapevine Surveys

Grapevine Solutions

Categories

Survey Supported

Categories

Customer Feedback Supported
NPS Supported
Sentiment Analysis Supported
Survey Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Not Supported
Rater Selection Supported
Self Service Portal Supported
Supports External Reviewers Supported

Integrations

HTML Not Supported

Integrations

HTML Supported
Claim Blue and update features and information
Claim Blue and update features and information
Claim Cloud4Feed and update features and information
Claim Cloud4Feed and update features and information