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About

The Blue Planet Intelligent Automation Portfolio is a comprehensive, open software suite that empowers service providers with deep insights about the network to optimize business processes that span IT and Network functions, accelerating your digital transformation. IT and Network operations are no longer constrained in legacy, manually intensive silos. Blue Planet powers closed-loop automation through multi-domain, multi-layer orchestration combined with inventory federation, analytics, and route optimization and assurance, unlocking network potential and business agility. Working across multi-vendor domains, including Ciena’s domain controlled by Manage, Control and Plan (MCP), Blue Planet intelligent automation enables the delivery of a range of end-to-end services with fast time to market and exceptional performance, at reduced operational costs.

About

ClosedLoop AI is a product intelligence platform that transforms customer conversations into prioritized, outcome-driven insights. It automatically captures and structures feedback from tools like Slack, Gong, Zendesk, HubSpot, and Intercom without manual tagging. The platform extracts key signals such as pain points, feature requests, deal blockers, and workarounds from every interaction. Using AI-powered pattern detection, it clusters related feedback and highlights emerging trends across multiple channels. Outcome scoring connects each signal to business metrics like retention, expansion, adoption, and revenue impact. Teams can query their data using natural language or receive scheduled intelligence briefs tailored to their role. By turning raw feedback into actionable evidence, ClosedLoop AI helps product, engineering, and customer-facing teams make smarter roadmap decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Service providers looking for an open software suite solution for their networks and business processes

Audience

ClosedLoop AI is ideal for product teams, engineering leaders, customer success managers, and revenue-driven organizations that want to transform customer conversations into data-backed product decisions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ciena
Founded: 1992
United States
www.ciena.com/blueplanet/

Company Information

ClosedLoop AI
Founded: 2025
United States
closedloop.sh

Alternatives

Alternatives

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NorthStar Controller

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Nokia OSS

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Categories

Categories

Integrations

CDG Elements
Delta Lake

Integrations

CDG Elements
Delta Lake
Claim Blue Planet and update features and information
Claim Blue Planet and update features and information
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