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About

​BizReply is an AI-powered social media monitoring and engagement tool that enables businesses to track specific keywords across multiple platforms, including Reddit, Quora, LinkedIn, Twitter, Facebook, Instagram, TikTok, and Pinterest. By utilizing advanced scraping techniques, BizReply identifies relevant posts and assists in crafting AI-generated replies that naturally incorporate your brand and key messages. Users can customize prompts, select their preferred AI language models, and generate responses in multiple languages. It offers features such as a smart filtering system to focus on promising engagement opportunities, branded PDF reports with detailed engagement statistics, and a comprehensive prompt library for tailored responses. BizReply supports team collaboration with various user roles, including owner, admin, contributor, and client, facilitating efficient management of social media interactions.

About

Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Public relations professionals in need of a tool to manage brand reputation by effectively monitoring and responding to social media mentions and feedback

Audience

SMEs looking for a Social CRM platform to respond to their clients on multiple channels

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BizReply
United States
www.bizreply.co

Company Information

BuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/

Alternatives

Alternatives

Categories

Categories

Social CRM Supported

Integrations

Facebook Supported
Instagram Supported
LinkedIn Supported
X (Twitter) Supported
Facebook Messenger Not Supported
Pinterest Supported
Quora Supported
Reddit Supported
TikTok Supported
WhatsApp Not Supported
YouTube Not Supported

Integrations

Facebook Supported
Instagram Supported
LinkedIn Supported
X (Twitter) Supported
Facebook Messenger Supported
Pinterest Not Supported
Quora Not Supported
Reddit Not Supported
TikTok Not Supported
WhatsApp Supported
YouTube Supported
Claim BizReply and update features and information
Claim BizReply and update features and information
Claim BuzzMonitor and update features and information
Claim BuzzMonitor and update features and information