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About

​BizReply is an AI-powered social media monitoring and engagement tool that enables businesses to track specific keywords across multiple platforms, including Reddit, Quora, LinkedIn, Twitter, Facebook, Instagram, TikTok, and Pinterest. By utilizing advanced scraping techniques, BizReply identifies relevant posts and assists in crafting AI-generated replies that naturally incorporate your brand and key messages. Users can customize prompts, select their preferred AI language models, and generate responses in multiple languages. It offers features such as a smart filtering system to focus on promising engagement opportunities, branded PDF reports with detailed engagement statistics, and a comprehensive prompt library for tailored responses. BizReply supports team collaboration with various user roles, including owner, admin, contributor, and client, facilitating efficient management of social media interactions.

About

Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Public relations professionals in need of a tool to manage brand reputation by effectively monitoring and responding to social media mentions and feedback

Audience

SMEs looking for a Social CRM platform to respond to their clients on multiple channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$59 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BizReply
United States
www.bizreply.co

Company Information

BuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/

Alternatives

Alternatives

Categories

Categories

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)
Facebook Messenger
Pinterest
Quora
Reddit
TikTok
WhatsApp
YouTube

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)
Facebook Messenger
Pinterest
Quora
Reddit
TikTok
WhatsApp
YouTube
Claim BizReply and update features and information
Claim BizReply and update features and information
Claim BuzzMonitor and update features and information
Claim BuzzMonitor and update features and information