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About

Orchestrate your customers' voices and make better product decisions​. Birdie is a platform that allows people in product-related jobs to centralize and classify feedback from many sources in a single place and get insights with the help of AI. We help product-centric companies better understand customers at scale to create product strategies to increase acquisition, conversion, and retention. Combining cutting-edge AI technology and human expertise, our collaborative SaaS platform gives a superpower to product teams: listening to millions of customer feedback to prioritize key features, optimize product and positioning, identify emerging trends, and monitor competitors. Drive better product decisions and prioritize the roadmap based on your customer feedback. Refine product positioning and create key messages that stick to your audience using your customers' words. Spend less time analyzing data from multiple sources and spend your time talking to customers.

About

Project Echo is a hosted product-feedback platform for SaaS teams that collect requests and bug reports from customers. It provides a feedback portal that can be public, private, or restricted to users, with voting, comments, duplicate detection, identity masking, and board controls. Teams can organize requests, maintain a drag-and-drop roadmap, and publish changelog entries linked to feedback to notify contributors when work ships. The service supports embedded feedback capture, custom domains, a REST API, inbound and outbound webhooks, and integrations including Linear, Notion, Slack, and Tally. Its MCP server lets compatible AI clients such as Claude and Cursor read and update requests, comments, votes, and internal notes, and generate implementation prompts. A free plan includes core feedback, roadmap, changelog, API, and MCP capabilities; a paid Pro plan adds custom-domain and branding options.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses seeking a solution to create effective product strategies

Audience

SaaS teams, indie developers, solo founders, and bootstrapped software businesses that collect customer feedback and use it to plan product work.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Birdie
Founded: 2020
United States
birdie.ai/

Company Information

Project Echo
Founded: 2025
United States
www.projectecho.io

Alternatives

Alternatives

Categories

Customer Feedback Supported

Categories

Customer Feedback Supported

Integrations

Claude Not Supported
Cursor Not Supported
Model Context Protocol (MCP) Not Supported
Notion Not Supported
Slack Not Supported

Integrations

Claude Supported
Cursor Supported
Model Context Protocol (MCP) Supported
Notion Supported
Slack Supported
Claim Birdie and update features and information
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Claim Project Echo and update features and information