Instahelp

Instahelp

Insta Communications GmbH
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About

The most intuitive practice management and client-centric EHR software for mental health and substance abuse treatment professionals, BirchNotes is built to help you grow and manage your practice with ease. An EHR is designed with a behavioral health therapist in mind. Features and tools chosen and tailored for both substance abuse and mental health professionals. Your EHR, billing, insurance, scheduling, and telehealth are all in one integrated solution. No need for multiple log-ins, systems, or additional tools! No matter your practice setting or size, BirchNotes offers the flexibility and scalability to meet your needs. Our workflows are insights are configured to best suit your practice. Easily manage your practice with our smart workflows, automation, and customizable settings to help save you time and focus more on what matters to you. A better solution for better outcomes. Group, telehealth, and recurring appointments are fully supported, plus customizable calendar views.

About

Instahelp offers companies an all-in-one solution for workplace mental health, combining online psychological counseling, digital prevention, the Mental Health Gym, Mental Wellbeing Check, and anonymized HR insights. Employees get fast, flexible access to 400+ psychologists in 20+ languages, supported by smart matching and first contact within 24 hours. The Mental Health Gym adds psychological exercises, personalized training programs, and masterclasses. For HR, Instahelp provides anonymized mental health insights, real-time analytics, and strategic services such as workshops, Mental Health Supporter training, occupational psychology sessions, and Mental Health Evaluations. Instahelp offers scalable solutions for organizations of all sizes, including decentralized and international teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Mental health and substance abuse treatment professionals seeking a solution to manage their practice and improve their services

Audience

Startups, SMBs, mid-market companies and enterprises.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€199/month
For companies with fewer than 100 employees, the 2026 self-service plan has no monthly base fee and charges €89 per counselling session, with a minimum purchase of 10 sessions. For companies with 100 or more employees, memberships start at €199/month plus €89 per session; higher tiers start at €399/month, while Platinum is priced on request. The Silver membership has a minimum annual quota of 10 sessions.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BirchNotes
United States
www.birchnotes.com

Company Information

Insta Communications GmbH
Founded: 2015
Austria
instahelp.me

Alternatives

Alternatives

AccuMed EHR

AccuMed EHR

Accumedic Computer Systems
Connected Mind

Connected Mind

Connected Body

Categories

Categories

Mental Health Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Not Supported
Single Provider Practice Not Supported

Claims Processing Features

Adjustor Management Not Supported
Case Management Not Supported
Claim Resolution Tracking Supported
Co-Pay & Deductible Tracking Not Supported
Compliance Management Supported
Customer Management Not Supported
Electronic Claims Not Supported
Forms Management Not Supported
Paper-Based Claims Not Supported
Payor Management Not Supported
Policy Administration Not Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Not Supported
E/M Coding Not Supported
Handwriting Recognition Not Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Not Supported
MIPS Certified Not Supported
ONC-ATCB Certified Not Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Not Supported

Medical Practice Management Features

Claims Management Supported
E-Prescribing Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Not Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Not Supported
Patient Scheduling Supported
Physician Scheduling Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Not Supported
E-Prescribing Not Supported
For Medical Purposes Not Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Not Supported
Patient Queue Management Supported
Practice Management Not Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Not Supported

Integrations

No info available.

Integrations

No info available.
Claim BirchNotes and update features and information
Claim BirchNotes and update features and information
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Claim Instahelp and update features and information