BioTrack

BioTrack

Forian
+
+

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About

Our comprehensive cannabis software and business solution covers the requirements of compliant seed-to-sale tracking and data reporting in every state. Tracking and reporting tools customized to your jurisdiction’s regulations, plus tons of extra features to help you operate every aspect of your licensed cannabis business including comprehensive reports, data-driven marketing tools, integrated hardware for minimal data entry, and customizable workflows to make your solution work for you; not the other way around. As the first true seed-to-sale tracking solution to cover the full cannabis vertical, we’ve been with you since the beginning, adapting and changing right alongside the industry. Report required info to any state system & collect valuable insights on your business. Setup reminders for whatever you’d like. From watering schedules to nutrient and pesticide applications. Make sure you, and more importantly, your team, never miss a beat.

About

The leading cannabis marketing platform. Increase retention, boost revenue, build customer loyalty, & create smarter cannabis marketing campaigns. Dispensary sms loyalty programs are the most effective way to build customer loyalty, increase foot traffic, and boost sales for cannabis companies. By rewarding customers with points for every purchase, you're guaranteed to increase customer retention, keep customers satisfied and turn one-time shoppers into your most loyal customers. Dispensary text message marketing is the easiest and most cost-effective marketing channel for cannabis businesses to advertise to potential customers. By using our FCC compliant dispensary marketing tools to gain insights into each of their customer personas, cannabis businesses are able to better target their customers and personalize their experiences for better results and guaranteed ROI.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Cannabis companies looking for a seed-to-sale solution

Audience

Cannabis searching for an advanced Customer Loyalty solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 2.0 / 5
ease 3.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Has alot of functionality. Much of which a retailer will not use. Does most of the basic functions and was up and running on 420 unlike some others. It's the Devil you know.

Cons

  • Service? Nah? Customers? Who? The company hours are not what one would hope for from such an integral part of the enterprise. The staff/tracking data is non-existent. Who is my highest selling budtender? Don't know? Why did that manager give that discount? Run a time consuming report and find out.

Pros & Cons from Real Users

Pros

  • There is really nothing good about the software maybe there was something good 2 years ago, but not memorable.
  • Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

Cons

  • Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes.
  • Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Forian
Founded: 2014
United States
www.biotrack.com

Company Information

springbig
Founded: 2012
United States
www.springbig.com

Alternatives

Alternatives

Categories

Cannabis Supported
Time & Attendance Supported

Categories

Cannabis Supported
Customer Loyalty Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Integrations

Cova Supported
Headset Supported
Jane Supported
KORONA POS Supported
POSaBIT Supported
Amazon Web Services (AWS) Supported
BudTender Not Supported
Canix Supported
Confident Cannabis Supported
Dispense Not Supported
Flourish Software Supported
Greenline Not Supported
LeafLogix Supported
MainStem Supported
Olla Not Supported
PROTEUS 420 Supported
Pandium Not Supported
Sprout Supported
THSuite Not Supported
Zuar Runner Supported

Integrations

Cova Supported
Headset Supported
Jane Supported
KORONA POS Supported
POSaBIT Supported
Amazon Web Services (AWS) Not Supported
BudTender Supported
Canix Not Supported
Confident Cannabis Not Supported
Dispense Supported
Flourish Software Not Supported
Greenline Supported
LeafLogix Not Supported
MainStem Not Supported
Olla Supported
PROTEUS 420 Not Supported
Pandium Supported
Sprout Not Supported
THSuite Supported
Zuar Runner Not Supported
Claim BioTrack and update features and information
Claim BioTrack and update features and information
Claim springbig and update features and information
Claim springbig and update features and information