BillMaster

BillMaster

Data West
OPUS21

OPUS21

OPUS21 Management Solutions
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About

Custom rates, seasonal rates, variable tax charges, pro-ration formulas – no matter how complex your billing rate structure is, BillMaster can handle it! Email invoices to those utility customers who request it. Statements may also be posted on a secure, integrated Website where customers can view their current and prior bills, make payments and request various services from your customer service staff, including recurring ACH and credit card payments. Design your billing statements and invoices to look exactly the way you want with a variety of options for usage graphs, charts and notes. Streamline your operation and reduce overhead with BillMaster’s seamlessly integrated solution for outsourced printing, preparation and mailing of statements, newsletters and other forms. WebShare is Data West’s simple but powerful solution to online Bill Presentment and Payment.

About

OPUS21 is more than just a software provider. For over 20 years, our team of utility billing experts has helped cities of all sizes simplify their utility billing and back-office needs. Our services cover a range of solutions including bill print & mail, e-billing, online customer portal, payment processing, and customer service all utilizing our cloud-based CIS software. As a family and women owned business, we pride ourselves on our commitment to partnership.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Utility billing software for businesses

Audience

Utilities

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I really like how the Opus21 team customized the system for our utility billing needs for our municipality. It was absolutely the right decision to outsource our utility billing to Opus21 since our workforce has been shrinking due to retirement and we don't have the resources to hire, train, and support new full-time employees. We found that we were able to replace our antiquated utility billing software process and eliminate the redundancies that were costing us both time and money. The greatest part of working with Opus was that they not only offered support and a team of utility billing experts but it allowed us to be hands off and focus on other aspects of our neighborhood.

Cons

  • It was a longer setup process than we anticipated, but in all honesty, our utility billing system was complicated and needed extra customization that Opus handled very well. For the most part, the transition to their utility billing management system was smooth.

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Data West
Founded: 1975
United States
www.dwcorp.com

Company Information

OPUS21 Management Solutions
St. Paul, MN
opus21ms.com

Alternatives

IMS Utility Billing

IMS Utility Billing

Information Management Services

Alternatives

Diversified Billing

Diversified Billing

Diversified Technology Corp
Muni-Link

Muni-Link

Link Computer Corporation
CUBIC

CUBIC

FREY Municipal Software
AmCoBi Utility Billing System

AmCoBi Utility Billing System

American Conservation & Billing Solutions
Diamond Billing Engine

Diamond Billing Engine

Diamond Concepts and Consulting
UtilityTrakR

UtilityTrakR

Starnik

Categories

Categories

Utility Billing Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Not Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Not Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim BillMaster and update features and information
Claim BillMaster and update features and information
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Claim OPUS21 and update features and information