+
+

Related Products

  • Act!
    555 Ratings
    Visit Website
  • Shape Software
    136 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • Plauti
    123 Ratings
    Visit Website
  • ShareCRM
    68 Ratings
    Visit Website
  • MRPeasy
    257 Ratings
    Visit Website
  • Creatio
    589 Ratings
    Visit Website
  • Coevera
    753 Ratings
    Visit Website
  • Phonexa
    244 Ratings
    Visit Website

About

Features tailored to the needs of small businesses. Minimal by design and crafted with the utmost importance to functionality, Bigin by Zoho CRM offers just the right set of CRM features to help small businesses streamline their sales, close more deals, and grow faster. Deploy web forms to capture your website visitors' details. Send and receive emails from within the product. Keep a complete timeline view of every interaction with your prospects. We believe every business needs a CRM, no matter how small they are. Being small is not an excuse for businesses to continue using inefficient spreadsheets for their customer-related operations. With Bigin, we're looking to provide a user-friendly CRM packed with the right features, and most importantly, for the right price. Bigin removes the complexity associated with full-blown CRMs, making it easy for its users to set up, track day-to-day activities, manage customer relationships, and ultimately grow faster.

About

Use Google Workspace? Then you should use Copper. Copper is the easy-to-use CRM that's designed for and recommended by Google. Want to be more organized and productive? Try it now.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small businesses looking to manage pipeline and customer relationships

Audience

Small and medium-sized businesses looking for an easy to use CRM that automates repetitive tasks and integrates with the tools they already use (like Gmail, Mailchimp, and Slack).

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7 per user per month
Free Version Supported
Free Trial Supported

Pricing

$9 per user per month
Starter - $9 per user per month paid annually
Basic - $23 per user per month paid annually
Professional - $59 per user per month paid annually
Business - $99 per user per month paid annually

Prices above are with annual billing.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • One of the best CRM platform for Mid and small businesses. Easy to Call, text and view saved contacts. Sales tracking. Task scheduling and reminder.
  • Bigin is a simple to use CRM which is designed for startups to keep all the customer interaction at a single place. No prior experience of CRM is required to use this software. It is best for people who are migrating from Excel seats to some sort of software.
  • Bigin is available on multi-platform, it's a very intuitive CRM tool. It offers a clean user interface to track your sales. It also gives you call and messaging feature direct form this tool.

Cons

  • I never encountered any problem with this platform.
  • It is simple to use and collects customer interaction at a single place. The features are limited but useful. Performs as promised.
  • It offers a great CRM tool to manage for small businesses.

Pros & Cons from Real Users

Pros

  • The onboarding process is smooth and seamless. The user interface is very appealing. I liked being able to carry out different actions in sales and marketing on the same screen. Dynamic lead approach methods. Analytics are accurate. Offers the best pipeline management for sales.
  • Our organization has improved a lot in terms of project management from the use of Copper; I like how it allows us to automate data entry to have better control over the data in our ongoing projects and its integration with different tools. Without a doubt, Copper has been an ideal CRM solution for our team to successfully and controllably accomplish our tasks and projects, highly recommended.
  • #1- Cooper is an intuitive and automated Customer Relationship Management platform. #2- It works automated and allows us to focus on sales. #3- G Suite integrations are great.

Cons

  • Never faced any major problems while using this platform.
  • Its cost and lack of customization for some features, but the operation has been correct despite the latter.
  • #1- We had an overall positive experience with it.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Zoho
Founded: 1996
India
www.bigin.com

Company Information

Copper
Founded: 2013
United States
www.copper.com

Alternatives

Alternatives

AmalERP

AmalERP

Switcher Techno
monday CRM

monday CRM

monday.com
BunchCRM

BunchCRM

Bunch AI Solutions Pvt Ltd
Maximizer CRM

Maximizer CRM

Maximizer Software
Dynasty

Dynasty

RedStone investments

Categories

CRM Supported
Lead Management Supported

Categories

Contact Management Supported
CRM Supported
Customer Success Supported
Inside Sales Supported
Lead Management Supported
Sales Enablement Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Not Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Not Supported
Lead Capture Not Supported
Lead Distribution Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Not Supported
Pipeline Management Supported
Prospecting Tools Not Supported
Source Tracking Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Not Supported
Lead Nurturing Supported
Lead Scoring Not Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Inside Sales Features

Auto-Dialing Supported
Call List Management Supported
Call Recording Not Supported
Campaign Management Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Not Supported
Lead Scoring Not Supported
Performance Management Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Not Supported
Document Management Supported
Goals / Quota Management Supported
Lead Management Supported
Meeting Management Supported
Performance Management Supported
Presentation Management Supported
Proposal Management Not Supported
Territory Management Supported
Training Management Not Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Supported
Channel Management Supported
Commission Management Supported
Contact Management Supported
Contract Management Not Supported
Customer Database Supported
Email Marketing Supported
Field Sales Management Not Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Supported
Sales Forecasting Supported
Territory Management Supported

Integrations

Add to CRM Supported
Axis LMS Supported
Easyflow Supported
Google Workspace Supported
Motileo Supported
Nango Supported
Truto Supported
Zapier Supported
Ambit Not Supported
Bold BI Not Supported
GigTel Not Supported
PersistIQ Not Supported
Refold Not Supported
SourceWhale Not Supported
T-Max Phone Systems Not Supported
Trainual Not Supported
WP Fusion Not Supported
Yay Not Supported
Zoho Bookings Supported
nPathi Supported

Integrations

Add to CRM Supported
Axis LMS Supported
Easyflow Supported
Google Workspace Supported
Motileo Supported
Nango Supported
Truto Supported
Zapier Supported
Ambit Supported
Bold BI Supported
GigTel Supported
PersistIQ Supported
Refold Supported
SourceWhale Supported
T-Max Phone Systems Supported
Trainual Supported
WP Fusion Supported
Yay Supported
Zoho Bookings Not Supported
nPathi Not Supported
Claim Bigin by Zoho CRM and update features and information
Claim Bigin by Zoho CRM and update features and information
Claim Copper and update features and information
Claim Copper and update features and information