+
+

Related Products

  • Act!
    554 Ratings
    Visit Website
  • Shape Software
    134 Ratings
    Visit Website
  • Pipedrive
    10,520 Ratings
    Visit Website
  • Coevera
    752 Ratings
    Visit Website
  • Lofty
    420 Ratings
    Visit Website
  • D&B Hoovers
    1,200 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • ShareCRM
    68 Ratings
    Visit Website
  • Creatio
    586 Ratings
    Visit Website

About

Features tailored to the needs of small businesses. Minimal by design and crafted with the utmost importance to functionality, Bigin by Zoho CRM offers just the right set of CRM features to help small businesses streamline their sales, close more deals, and grow faster. Deploy web forms to capture your website visitors' details. Send and receive emails from within the product. Keep a complete timeline view of every interaction with your prospects. We believe every business needs a CRM, no matter how small they are. Being small is not an excuse for businesses to continue using inefficient spreadsheets for their customer-related operations. With Bigin, we're looking to provide a user-friendly CRM packed with the right features, and most importantly, for the right price. Bigin removes the complexity associated with full-blown CRMs, making it easy for its users to set up, track day-to-day activities, manage customer relationships, and ultimately grow faster.

About

Use Google Workspace? Then you should use Copper. Copper is the easy-to-use CRM that's designed for and recommended by Google. Want to be more organized and productive? Try it now.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses looking to manage pipeline and customer relationships

Audience

Small and medium-sized businesses looking for an easy to use CRM that automates repetitive tasks and integrates with the tools they already use (like Gmail, Mailchimp, and Slack).

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7 per user per month
Free Version
Free Trial

Pricing

$9 per user per month
Starter - $9 per user per month paid annually
Basic - $23 per user per month paid annually
Professional - $59 per user per month paid annually
Business - $99 per user per month paid annually

Prices above are with annual billing.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • One of the best CRM platform for Mid and small businesses. Easy to Call, text and view saved contacts. Sales tracking. Task scheduling and reminder.
  • Bigin is a simple to use CRM which is designed for startups to keep all the customer interaction at a single place. No prior experience of CRM is required to use this software. It is best for people who are migrating from Excel seats to some sort of software.
  • Bigin is available on multi-platform, it's a very intuitive CRM tool. It offers a clean user interface to track your sales. It also gives you call and messaging feature direct form this tool.

Cons

  • I never encountered any problem with this platform.
  • It is simple to use and collects customer interaction at a single place. The features are limited but useful. Performs as promised.
  • It offers a great CRM tool to manage for small businesses.

Pros & Cons from Real Users

Pros

  • The onboarding process is smooth and seamless. The user interface is very appealing. I liked being able to carry out different actions in sales and marketing on the same screen. Dynamic lead approach methods. Analytics are accurate. Offers the best pipeline management for sales.
  • Our organization has improved a lot in terms of project management from the use of Copper; I like how it allows us to automate data entry to have better control over the data in our ongoing projects and its integration with different tools. Without a doubt, Copper has been an ideal CRM solution for our team to successfully and controllably accomplish our tasks and projects, highly recommended.
  • #1- Cooper is an intuitive and automated Customer Relationship Management platform. #2- It works automated and allows us to focus on sales. #3- G Suite integrations are great.

Cons

  • Never faced any major problems while using this platform.
  • Its cost and lack of customization for some features, but the operation has been correct despite the latter.
  • #1- We had an overall positive experience with it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Zoho
Founded: 1996
India
www.bigin.com

Company Information

Copper
Founded: 2013
United States
www.copper.com

Alternatives

Alternatives

AmalERP

AmalERP

Switcher Techno
monday CRM

monday CRM

monday.com
Cleomitra

Cleomitra

Yakria Technologies and Solutions Private Limited
Maximizer CRM

Maximizer CRM

Maximizer Software
Dynasty

Dynasty

RedStone investments

Categories

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management Features

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management Features

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Contact Management Features

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Inside Sales Features

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Sales Enablement Features

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Force Automation Features

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Integrations

Axis LMS
Easyflow
Google Workspace
Motileo
Nango
Truto
Zapier
Chat Agents
Configure One Cloud
Dialpad Connect
Gravity Forms
Happy Grasshopper
Indent
Leverly
PersistIQ
Quil
Reply
SURFE
Trello
X (Twitter)

Integrations

Axis LMS
Easyflow
Google Workspace
Motileo
Nango
Truto
Zapier
Chat Agents
Configure One Cloud
Dialpad Connect
Gravity Forms
Happy Grasshopper
Indent
Leverly
PersistIQ
Quil
Reply
SURFE
Trello
X (Twitter)
Claim Bigin by Zoho CRM and update features and information
Claim Bigin by Zoho CRM and update features and information
Claim Copper and update features and information
Claim Copper and update features and information