BigHand Workflow ManagementBigHand
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eFlowXpertSydel Corporation
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About
BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the law firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity, and utilization for informed resourcing and productivity decision-making. Comprehensive forms to suit every type of support task your law firm requires. Single or multi-step workflows to automatically route tasks to the most cost-effective resource. Record high-quality voice notes, add comments, or attach files and send for transcription. A live feed of all support tasks, sort and filter by work type, assigned user, priority, due date, author, matter, and more. Automatic time recording for every task completed by any support team member. Real-time and historical data on backlogs, throughput, service levels, and support team effectiveness.
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About
All organizations have policies and procedures in place that govern the way tasks get accomplished and how the work “flows” through the company. eFlowXpert provides financial institutions with a business process management (BPM) solution that is user-friendly, flexible and integrated. By virtue of the rules-based approach taken in the development of all Sydel Corporation applications, eFlowXpert provides a solution that can be rapidly designed and deployed to solve unique workgroup inefficiencies or rolled out enterprise wide to provide organizational automation. Web-based workflow wizards provide non-technical workers with the ability to rapidly build, deploy and run fully functional routing and approval workflows. Workflow tasks are delivered to where the work is being done or to where the approval is necessary in order to document process steps as they are occurring.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises that want a solution to manage their task delegation, work allocation, reporting and analytics processes
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Audience
Organizations looking for a powerful Workflow Management platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBigHand
Founded: 1995
United Kingdom
www.bighand.com/en-us/our-solutions/workflow-management/
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Company InformationSydel Corporation
Founded: 1998
United States
www.sydelcorp.com
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Categories |
Categories |
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Workflow Management Features
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Business Process Management Features
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
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Integrations
NetDocuments
iManage
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