SmartFlo

SmartFlo

CHALEX
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+

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About

BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the law firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity, and utilization for informed resourcing and productivity decision-making. Comprehensive forms to suit every type of support task your law firm requires. Single or multi-step workflows to automatically route tasks to the most cost-effective resource. Record high-quality voice notes, add comments, or attach files and send for transcription. A live feed of all support tasks, sort and filter by work type, assigned user, priority, due date, author, matter, and more. Automatic time recording for every task completed by any support team member. Real-time and historical data on backlogs, throughput, service levels, and support team effectiveness.

About

SmartFlo routes a virtual “Job Bag” through a selected process model automatically associating project and job metadata with the digital files being routed through secure role-based access to assigned tasks. SmartFlo provides enterprise IT with a DAM-enabled BPM server that may be integrated with other enterprise systems and SaaS services through RESTful APIs. Smartflo is developed with open source software employing a service-oriented architecture with an oracle /mysql database. SmartFlo is a designed enterprise with a no-code platform that simplifies the digital transformation of any business workflow. It routes a virtual “Job Bag” through a selected process model automatically associating project and job metadata with the digital files being routed to team members through secure role-based access to assigned tasks. SmartFlo is open-source software and provides enterprise IT with a DAM-enabled BPM server, integrable with other enterprise systems, and SaaS services.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises that want a solution to manage their task delegation, work allocation, reporting and analytics processes

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$18 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

BigHand
Founded: 1995
United Kingdom
www.bighand.com/en-us/our-solutions/workflow-management/

Company Information

CHALEX
Founded: 2002
United States
chalex.com/smartflo/

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Categories

Legal Supported

Categories

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

NetDocuments Supported
iManage Supported

Integrations

NetDocuments Not Supported
iManage Not Supported
Claim BigHand Workflow Management and update features and information
Claim BigHand Workflow Management and update features and information
Claim SmartFlo and update features and information
Claim SmartFlo and update features and information