Road Control

Road Control

Position
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About

BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the law firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity, and utilization for informed resourcing and productivity decision-making. Comprehensive forms to suit every type of support task your law firm requires. Single or multi-step workflows to automatically route tasks to the most cost-effective resource. Record high-quality voice notes, add comments, or attach files and send for transcription. A live feed of all support tasks, sort and filter by work type, assigned user, priority, due date, author, matter, and more. Automatic time recording for every task completed by any support team member. Real-time and historical data on backlogs, throughput, service levels, and support team effectiveness.

About

Road Control - planning (route optimisation) offers a powerful solution to calculate the most cost-effective way to serve your customers and to reach the selected places from your centre or several centres (depots, service centres) with your fleet. The planning (routing and scheduling) takes account of the vehicle features (vehicle types, fixed costs and costs per km, vehicle capacity, minimum break times for drivers etc.), the features of the places, the required delivery capacity, service time windows, real service times (such as the time of unloading, the time of a service intervention), assignments of specific vehicles and places, their priorities and many other criteria. The support of exact address geocoding and import from csv, xls is included. Demo Version of the product Road Control for Windows, for Europe with "truck routing support". Fully functional for 14 days. Limited for max. 5 vehicles and one simultaneously active task running by remote calculation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises that want a solution to manage their task delegation, work allocation, reporting and analytics processes

Audience

Communities looking for a route optimisation solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BigHand
Founded: 1995
United Kingdom
www.bighand.com/en-us/our-solutions/workflow-management/

Company Information

Position
Founded: 2000
Czech Republic
www.roadcontrol.eu

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Categories

Categories

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Integrations

NetDocuments
iManage

Integrations

NetDocuments
iManage
Claim BigHand Workflow Management and update features and information
Claim BigHand Workflow Management and update features and information
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Claim Road Control and update features and information