BigHand Workflow ManagementBigHand
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Oriana StudioOriana
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About
BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the law firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity, and utilization for informed resourcing and productivity decision-making. Comprehensive forms to suit every type of support task your law firm requires. Single or multi-step workflows to automatically route tasks to the most cost-effective resource. Record high-quality voice notes, add comments, or attach files and send for transcription. A live feed of all support tasks, sort and filter by work type, assigned user, priority, due date, author, matter, and more. Automatic time recording for every task completed by any support team member. Real-time and historical data on backlogs, throughput, service levels, and support team effectiveness.
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About
Scale-out your solution to the enterprise. Customize with standard XML object declaration and SQL-based logic building. Leverage built-in integrations for Active Directory, Exchange server, RPA, Email clients, and more. Add custom integrations with REST API and Webservices. Automate your company’s processes in a single system, identify obstacles to your daily business, eliminate data silos, and reduce manual tasks. The Oriana Workflow Management Software supports transparency and enables greater control of enterprise processes. The Oriana Workflow System is able to cover the entire back office operation, offering a modern IT solution for performing tasks in key areas of the company from HR to procurement. With end-to-end process design and automated task management, the system ensures the optimization of business processes, cost-effective operation, and proper distribution of work.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises that want a solution to manage their task delegation, work allocation, reporting and analytics processes
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Audience
SMBs and Enterprises
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBigHand
Founded: 1995
United Kingdom
www.bighand.com/en-us/our-solutions/workflow-management/
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Company InformationOriana
Founded: 2002
Hungary
orianasoftware.com/platform/
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Categories |
Categories |
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Low-Code Development Features
AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management
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Integrations
NetDocuments
iManage
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