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About

BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the law firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity, and utilization for informed resourcing and productivity decision-making. Comprehensive forms to suit every type of support task your law firm requires. Single or multi-step workflows to automatically route tasks to the most cost-effective resource. Record high-quality voice notes, add comments, or attach files and send for transcription. A live feed of all support tasks, sort and filter by work type, assigned user, priority, due date, author, matter, and more. Automatic time recording for every task completed by any support team member. Real-time and historical data on backlogs, throughput, service levels, and support team effectiveness.

About

As a lawyer, manage all your inquiries centrally in one platform. With automated work steps from the first contact to the complete file in your law firm software. Typing data by hand, making phone calls afterward, and sorting through documents takes time and nerves every single day, which you then lack for more important tasks. The lack of pre-filtering means that you spend time and effort every day researching and recording unprofitable inquiries. Clients today are used to modern, fast service in every area of life. They expect the same from their lawyer, from the very first contact. Manual, slow processes make it impossible for you to keep up in the long term. Increase your efficiency and client satisfaction, more billable time, less effort, and even more qualified clients. With the JUPUS platform, you can manage all mandate requests effortlessly. Our AI support is there to assist you.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises that want a solution to manage their task delegation, work allocation, reporting and analytics processes

Audience

Lawyers requiring a solution to manage their firms and inquiries

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€59 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BigHand
Founded: 1995
United Kingdom
www.bighand.com/en-us/our-solutions/workflow-management/

Company Information

JUPUS
Founded: 2022
Germany
www.jupus.de/

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Categories

Categories

Integrations

Advoware
DATEV
HubSpot CRM
HubSpot Customer Platform
NetDocuments
Winmacs
iManage

Integrations

Advoware
DATEV
HubSpot CRM
HubSpot Customer Platform
NetDocuments
Winmacs
iManage
Claim BigHand Workflow Management and update features and information
Claim BigHand Workflow Management and update features and information
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Claim JUPUS and update features and information