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About

BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the law firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity, and utilization for informed resourcing and productivity decision-making. Comprehensive forms to suit every type of support task your law firm requires. Single or multi-step workflows to automatically route tasks to the most cost-effective resource. Record high-quality voice notes, add comments, or attach files and send for transcription. A live feed of all support tasks, sort and filter by work type, assigned user, priority, due date, author, matter, and more. Automatic time recording for every task completed by any support team member. Real-time and historical data on backlogs, throughput, service levels, and support team effectiveness.

About

Create customized forms to gather data internally or externally. Assign tasks for better collaboration and faster execution. Design efficient processes and workflows in the process modeler to work collaboratively across departments. Add responsible departments, teams, or even companies to complete a task and avoid miscommunication. Break out of siloed working by sending tasks and forms between departments, roles, companies and even external stakeholders. Understand your process ecosystem. Finally understand which processes are running and why. Future-proof your company with workflows that last. Digitize your workflows to bring them into the 21st century. Maintain a single source of truth across departments. Never worry about miscommunication again and collaborate better together. Bring joy and clarity to your workday. Reignite your passion for your job, without manual tasks weighing you down.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises that want a solution to manage their task delegation, work allocation, reporting and analytics processes

Audience

Companies seeking a tool to create, automate and orchestrate the processes that can drive their business

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BigHand
Founded: 1995
United Kingdom
www.bighand.com/en-us/our-solutions/workflow-management/

Company Information

FireStart
Founded: 2008
Austria
www.firestart.com

Alternatives

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Compliance Star

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Alternatives

Yoroflow

Yoroflow

Yorosis Technologies
Insight Legal

Insight Legal

Insight Legal Software

Categories

Categories

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Integrations

Hyperfish
NetDocuments
dox42
iManage

Integrations

Hyperfish
NetDocuments
dox42
iManage
Claim BigHand Workflow Management and update features and information
Claim BigHand Workflow Management and update features and information
Claim FireStart and update features and information
Claim FireStart and update features and information