BigHand Workflow ManagementBigHand
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Related Products
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About
BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the law firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity, and utilization for informed resourcing and productivity decision-making. Comprehensive forms to suit every type of support task your law firm requires. Single or multi-step workflows to automatically route tasks to the most cost-effective resource. Record high-quality voice notes, add comments, or attach files and send for transcription. A live feed of all support tasks, sort and filter by work type, assigned user, priority, due date, author, matter, and more. Automatic time recording for every task completed by any support team member. Real-time and historical data on backlogs, throughput, service levels, and support team effectiveness.
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About
Create customized forms to gather data internally or externally. Assign tasks for better collaboration and faster execution. Design efficient processes and workflows in the process modeler to work collaboratively across departments. Add responsible departments, teams, or even companies to complete a task and avoid miscommunication. Break out of siloed working by sending tasks and forms between departments, roles, companies and even external stakeholders. Understand your process ecosystem. Finally understand which processes are running and why. Future-proof your company with workflows that last. Digitize your workflows to bring them into the 21st century. Maintain a single source of truth across departments. Never worry about miscommunication again and collaborate better together. Bring joy and clarity to your workday. Reignite your passion for your job, without manual tasks weighing you down.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Enterprises that want a solution to manage their task delegation, work allocation, reporting and analytics processes
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Audience
Companies seeking a tool to create, automate and orchestrate the processes that can drive their business
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBigHand
Founded: 1995
United Kingdom
www.bighand.com/en-us/our-solutions/workflow-management/
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Company InformationFireStart
Founded: 2008
Austria
www.firestart.com
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Categories |
Categories |
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Business Process Management Features
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
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