HCL BigFix

HCL BigFix

HCL Software
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About

HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations in the AI-driven threat era, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. As frontier AI models such as Mythos accelerate vulnerability discovery and compress exploitation timelines, BigFix helps organizations reduce exposure through near real-time remediation, continuous compliance, and intelligent automation. Enterprises choose HCL BigFix for: - A single-agent, unified platform for endpoint and infrastructure management - Centralized visibility and control across 165M+ endpoints and 120+ operating system variants - Automated patching, continuous compliance, and real-time vulnerability remediation with >99.5% first-pass patch success.

About

ManageEngine Patch Manager Plus is an automated patch management solution that scans, tests, and deploys patches across Windows, macOS, Linux, and 1,100+ third-party applications from a single console. Automated deployment policies eliminate manual patching effort while test-and-approve workflows validate stability in pilot groups before organization-wide rollout. Granular policy controls customize schedules, maintenance windows, and reboot behaviors per device group, ensuring every endpoint updates on its own operational terms. Work-from-home and roaming devices patch seamlessly over the internet without VPN dependency, and bandwidth optimization ensures deployments never disrupt business operations. Automated rollback restores affected endpoints when deployments fail, while real-time compliance dashboards mapped to HIPAA, PCI-DSS, and GDPR give leadership instant visibility into patch status. Available as cloud or on-premises for organizations of every size.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT teams

Audience

SMBs to Large Companies/Enterprises

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Less than $1/endpoint/month
Free: up to 25 devices
Professional: Starts @ Less than $1 /endpoint/month
Enterprise: Starts @ $1/endpoint/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • ManageEngine Patch Manager Plus has many advantages that make patch management easy and efficient for IT teams. It automates the complete patching process—from scanning and detecting missing updates to testing and deploying them—so you don’t have to do manual work. It supports multiple platforms like Windows, macOS, Linux, and even third-party applications, which is very helpful in real environments. The tool also improves security by quickly fixing vulnerabilities and keeping systems up to date.
  • ManageEngine Patch Manager Plus automates patch deployment across Windows, macOS, and Linux systems, as well as third-party applications like browsers and common productivity tools. It supports both on-prem and remote devices, making it effective for distributed networks. The scheduling engine, patch approval workflows, and rollback options reduce manual effort and help maintain security hygiene. Built-in reporting for patch compliance and vulnerabilities aligns well with audit requirements and simplifies compliance management. Integration with Active Directory and easy grouping of endpoints further streamline deployment operations.
  • Patch Manager Plus automates patching for Windows, macOS, Linux, and third-party applications. Supports testing, approval workflows, and scheduling to avoid business disruption. Provides detailed reports, compliance tracking, and vulnerability insights. User-friendly interface simplifies large-scale patch deployment.
  • Makes downloading and installing patches very simple and straightforward. The customer service offered by ManageEngine is also really good. Works great for both our Windows and Mac workstations.

Cons

  • ManageEngine Patch Manager Plus has some limitations that users should consider. The user interface may feel slightly confusing or not very modern, making navigation difficult for new users. Sometimes patches fail to install properly, and the error details are not always clear, which makes troubleshooting harder.
  • Getting initial patch policies and deployment groups configured can take some upfront planning, especially in complex environments. Alerting and notifications sometimes require tuning to avoid noise. Customizing reports beyond the built-in templates is limited and may not meet all reporting needs out-of-the-box.
  • Some advanced reporting and automation features are available only in the enterprise edition. Limited offline patching support for isolated networks. Third-party application patch support may vary based on vendor updates.
  • We've had a patch come a day late before, but other than than nothing we're concerned about. We're quite happy with the product and service so far.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

HCL Software
Founded: 1991
India
www.hcl-software.com/bigfix

Company Information

ManageEngine
India
www.manageengine.com/patch-management/

Alternatives

Alternatives

Saner CVEM

Saner CVEM

SecPod Technologies

Categories

Categories

Endpoint Protection Features

Activity Log Supported
Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Supported
Signature Matching Not Supported
Web Threat Management Supported
Whitelisting / Blacklisting Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

Vulnerability Management Features

Asset Discovery Supported
Asset Tagging Not Supported
Network Scanning Supported
Patch Management Supported
Policy Management Supported
Prioritization Supported
Risk Management Supported
Vulnerability Assessment Supported
Web Scanning Supported

Integrations

Airlock Digital Supported
Axonius Supported
Check Point Exposure Management Supported
Cynerio Supported
HCL BigFix AEX Supported
HCL BigFix Cloud Lifecycle Management Supported
HCL BigFix Service Management Supported
HCL MyXalytics Supported
IBM QRadar SIEM Supported
Licenseware Supported
ManageEngine Analytics Plus Not Supported
ManageEngine AssetExplorer Not Supported
ManageEngine ServiceDesk Plus Not Supported
NorthStar Navigator Supported
Notus Supported
Panaseer Supported
Qualys VMDR Not Supported
ServiceNow Supported
Syslog-ng Not Supported
Tenable One Vulnerability Management Not Supported

Integrations

Airlock Digital Not Supported
Axonius Not Supported
Check Point Exposure Management Not Supported
Cynerio Not Supported
HCL BigFix AEX Not Supported
HCL BigFix Cloud Lifecycle Management Not Supported
HCL BigFix Service Management Not Supported
HCL MyXalytics Not Supported
IBM QRadar SIEM Not Supported
Licenseware Not Supported
ManageEngine Analytics Plus Supported
ManageEngine AssetExplorer Supported
ManageEngine ServiceDesk Plus Supported
NorthStar Navigator Not Supported
Notus Not Supported
Panaseer Not Supported
Qualys VMDR Supported
ServiceNow Not Supported
Syslog-ng Supported
Tenable One Vulnerability Management Supported
Claim HCL BigFix and update features and information
Claim HCL BigFix and update features and information
Claim ManageEngine Patch Manager Plus and update features and information
Claim ManageEngine Patch Manager Plus and update features and information