HyperHelp

HyperHelp

HyperHelp AI
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About

Biel.ai is AI for docs that have to be right. It turns technical documentation into an AI assistant that answers user questions instantly, reduces support tickets, and reveals content gaps. Biel parses OpenAPI specs, code blocks, and error messages as structured information, not flat text, and returns source-cited answers drawn only from your verified content. One indexed source of truth, four ways to query it: an Ask AI widget and AI search for Docusaurus, MkDocs, Sphinx, Starlight, Antora, Next.js, WordPress, and any HTML site; a hosted MCP server for Claude, Cursor, and GitHub Copilot; native Slack, Discord, and Microsoft Teams apps; and a REST API with RAG-as-a-Service. Analytics show what users searched, where they gave up, and which pages need work. Multilingual out of the box, AES-256 encryption, GDPR compliant, EU-hosted, bring your own keys. Self-serve, 14-day free trial, live in 15 minutes. Used in production by ScyllaDB, Katalon, Talon.one, Tezos, and CrazyGames.

About

HyperHelp is an AI-powered website chat that turns your existing content into accurate, branded conversations. Point it at your website, docs, or help center, and HyperHelp deep-crawls your pages and indexes them with hybrid search. Combining keyword and vector retrieval, so visitors get the right answer, not just a similar one. Every answer cites the source page, so visitors can verify it and read more. If something isn't in your content, the bot won't make it up (no hallucination). A built-in lead capture form collects contacts right inside the chat, at the moment of highest intent, so your docs and support traffic finally convert. Setup takes minutes, not months: enter a URL, customize the widget to match your brand, and drop a single embed snippet on any page. The widget is fully brandable.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Technical software companies, developer tool vendors, and API-first products. Built for documentation teams, technical writers, developer relations, and support teams whose customers rely on docs to adopt the product.

Audience

Growing B2B and B2C SaaS teams (10–200 employees) with public docs but no in-house AI team. For support and CX leads cutting repetitive tickets, product and growth teams turning docs traffic into leads, and founders who want accurate AI chat live in minutes.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$150/month
Professional plan
Free Version Not Supported
Free Trial Supported

Pricing

$39/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Biel.ai
Founded: 2024
Spain
biel.ai

Company Information

HyperHelp AI
Founded: 2026
Germany
www.hyperhelp.ai

Alternatives

Alternatives

Moxie Docs

Moxie Docs

Jackalope Digital

Categories

Chatbot Supported

Categories

Chatbot Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Supported
Human Takeover Not Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Integrations

Confluence Supported
Discord Supported
Docusaurus Supported
Gatsby Supported
GitHub Supported
GitLab Supported
Jekyll Supported
Microsoft Teams Supported
MkDocs Supported
Next.js Supported
React Supported
Slack Supported
Sphinx Supported
Vue.js Supported
WordPress Supported
npm Supported

Integrations

Confluence Not Supported
Discord Not Supported
Docusaurus Not Supported
Gatsby Not Supported
GitHub Not Supported
GitLab Not Supported
Jekyll Not Supported
Microsoft Teams Not Supported
MkDocs Not Supported
Next.js Not Supported
React Not Supported
Slack Not Supported
Sphinx Not Supported
Vue.js Not Supported
WordPress Not Supported
npm Not Supported
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Claim Biel.ai and update features and information
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Claim HyperHelp and update features and information