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About

Customizable online community platform to connect, engage, and retain users. Bettermode is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment, and share multiple types of content. Leverage our highly modular community platform, native integrations, widgets, and API to create thriving customer communities. Enjoy the flexibility of premade templates to visually build your unique community. Fully adaptable to your brand guidelines and navigation structure of the primary site or product. Embeddable widgets to add community experience in the customer journey. Extensive API and app store with 20+ Integrations with leading third-party apps (including Zapier).

About

We at Como provide you with the digital marketing tools to make that happen. Our history of success with empowering restaurant and retail businesses puts us in a unique position to understand the market challenges you face and the barriers between you and the solutions that will grow your business. Our mission is to break down those barriers and smooth your way to unlocking your full business potential by mining the wealth of customer transaction data you have in your POS and putting it into action. Como Sense is our professional marketing suite for driving your business growth. The platform constantly senses who each of your customers are and what they buy, so you can target them with relevant communications that bring them back. The solution's essential tools include powerful analytics, marketing automation, loyalty programs, omnichannel communication, and your branded mobile app.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Customer and partner communities

Audience

Businesses that need a customer loyalty management platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • We were looking to use a community software to give our customers a voice with a community built around of consumer electronics brand. We evaluated different community platforms but Tribe was the most comprehensive community platform. Personally, I like how customisable it is -- you can just mould it to adapt your brand guidelines and showcase the exact social elements on the community site. We could easily integrate it into our website and mobile app thanks to its powerful API and SDK.
  • The support team and customer success managers are the true experts at answering questions and will help you implement all kinds of useful great ideas. Here are the key pointers: - Straightforward setup and configuration - Relatively easy integration using the API - Simple functionality and easy to navigate through the admin panel - Cost effective compared to other products based on the available features - Dedicated and super responsive account managers
  • When we decided to migrate from an existing community solution, initially it seemed very challenging. However, Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need. We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Cons

  • The direct communication between users was not available. They claimed it’s already on the company’s roadmap. Can’t wait to have it activated for our community.
  • Some features were not working as expected at the beginning. However, the strong support team fixed the bugs in a very short time.
  • Tribe did not provide us with any mobile app but to be fair the messenger integration was a great replacement. Their idea that people do not want to just install another mobile app sounded reasonable.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Bettermode
Founded: 2018
Canada
bettermode.com

Company Information

Como
Founded: 2005
Israel
www.como.com

Alternatives

Alternatives

Disciple

Disciple

Disciple Media
MobiLytix

MobiLytix

Comviva
Higher Logic Thrive

Higher Logic Thrive

Higher Logic

Categories

Community Supported
Customer Loyalty Supported
Social Networking Supported

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Supported
White Label Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Not Supported
User Profiles Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Not Supported
Rewards Management Supported

Integrations

Google Analytics Supported
3S POS Not Supported
Activepieces Supported
ElectroNeek Supported
Evidence Supported
Facebook Supported
Fydelia Not Supported
Intercom Supported
KonnectzIT Supported
Leo Supported
Mazaal AI Supported
Mixpanel Supported
Nebim V3 Not Supported
Oracle MICROS POS Not Supported
Revel Systems Not Supported
Shopify Supported
Slack Supported
Telegram Supported
Zapier Supported

Integrations

Google Analytics Supported
3S POS Supported
Activepieces Not Supported
ElectroNeek Not Supported
Evidence Not Supported
Facebook Not Supported
Fydelia Supported
Intercom Not Supported
KonnectzIT Not Supported
Leo Not Supported
Mazaal AI Not Supported
Mixpanel Not Supported
Nebim V3 Supported
Oracle MICROS POS Supported
Revel Systems Supported
Shopify Not Supported
Slack Not Supported
Telegram Not Supported
Zapier Not Supported
Claim Bettermode and update features and information
Claim Bettermode and update features and information
Claim Como and update features and information
Claim Como and update features and information