BetterAccess

BetterAccess

BetterHealthcare
Upvio

Upvio

Upvio Healthtech
+
+

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About

A scheduling experience built with a simple booking flow and custom appointment types, configurable with the qualifying questions most relevant for your patients. Drive patient engagement across all digital access touch points, improving patient acquisition, conversion, and retention. Gain clear insights into appointment analytics, marketing campaigns, operational efficiencies, and opportunities to increase revenue and growth. Track when, how, and the types of appointments requested. Measure the performance of your digital marketing channels. Visualize key success metrics with real-time dashboards. Analyze patient demographics, payers, and conditions. Reduce no-shows and cancellations with automated appointment reminders.

About

Vitals AI is Upvio’s camera-based remote vital signs monitoring technology. It uses a short face scan and remote photoplethysmography (rPPG) with computer vision to detect subtle blood-flow signals and convert them into clinically validated physiological insights using a standard phone or webcam, with no wearables or external hardware. In around 30 seconds, Vitals AI can deliver 20+ health markers, including heart rate, HRV, breathing rate, blood pressure, stress metrics, and cardiovascular risk indices. Teams can configure scans using reusable templates, generate secure, shareable links for any workflow (customers, campaigns, teams, individuals), and review results and trends from a single platform. Deployment is available as a fully hosted solution, with enterprise-grade security, governance, and compliance built in, and integration supported via platform tools and API options.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Clinics searching for a Patient Engagement platform to optimize efficiency, and improve patient health access

Audience

Telehealth, Remote Care, Mining, Clinical Studies, Research

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$319/user/month
Health Markers & Analysis
All available vitals, indices and risk factors
AI algorithm (enrich traditional vitals signs)

Platform
Create scan templates
Create scan links
Share scan links
Review scan results
Account dashboard
Role-specific dashboards
Pre-scan client questionnaires
Custom client questionnaires
Health reports (PDF)
Multi-tenant account
Client portal
Client notifications
Custom client notifications

Integrations, Security & Data Management
Upvio API
Automated data exports
Custom data retention policies
Customer support
Engineering support
Dedicated solution architect

Compliance & Audits
HIPAA compliance
SOC2 compliance
GDPR compliance
Audit trails and logging
BAA

Team Management
SSO & SCIM
Admin management
Roles & permissions management
Custom roles & permissions
Monitor team performance
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Love different features available, way more than what Calendly offers, and team is working to improve it more!
  • Simple and easy to use. Solid, reliable and professional. A proven tool that has lasted. Packed with great features. Well thought out customizable layout. Top notch support (a must for any tool). Always improving with great updates.
  • Easy step by step schedule and calendar that you can either use their link or embed on your own site.
  • Easy to use and set up. Love how simple it is to use and is step by step for booking that really simplifies everything.

Cons

  • BAD BAD BAD UI AND UX! hard to use and navigate. Front end looks nice, but back end so confusing.
  • A slight initial learning curve to initially set up. But that goes for any tool. Nothing else that I have come across.
  • It is a little tricky to configure to your needs.
  • The UI could use some adjustments moreso to make it easy to navigate.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BetterHealthcare
www.betterhealthcare.co/betteraccess

Company Information

Upvio Healthtech
Founded: 2022
Australia
upvio.com

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Categories

Categories

HIPAA Compliance Features

Access Control / Permissions Supported
Audit Management Not Supported
Compliance Reporting Not Supported
Data Security Not Supported
Documentation Management Not Supported
For Healthcare Supported
Incident Management Not Supported
Policy Training Not Supported
Remediation Management Not Supported
Risk Management Not Supported
Vendor Management Not Supported

Patient Engagement Features

Appointment Scheduling Not Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Not Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Not Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Not Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Not Supported
Patient Portal Not Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Not Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Not Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Integrations

ClearoutPhone Not Supported
CodeTwo Email Signatures 365 Not Supported
Doxy.me Not Supported
Google Calendar Not Supported
Google Meet Not Supported
Integrately Not Supported
Microsoft 365 Not Supported
Microsoft Teams Not Supported
Nekton.ai Not Supported
PayPal Not Supported
Stackreaction Not Supported
Stripe Not Supported
Zapier Not Supported

Integrations

ClearoutPhone Supported
CodeTwo Email Signatures 365 Supported
Doxy.me Supported
Google Calendar Supported
Google Meet Supported
Integrately Supported
Microsoft 365 Supported
Microsoft Teams Supported
Nekton.ai Supported
PayPal Supported
Stackreaction Supported
Stripe Supported
Zapier Supported
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