Lunchbox

Lunchbox

Lunchbox Technologies
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About

Generate more revenue by turning your website into a digital storefront for online ordering, catering, gift cards, events, and more. Feature your brand across every transaction, including gift cards, tickets, merchandise, and online orders. Get discovered with a website that increases search rankings and automates your marketing campaigns. View incoming orders, make website edits, sell gift cards, and coordinate event logistics in one easy-to-use dashboard. Attract more website visitors and convert them into paying customers with seamless, express checkout. Cater to your customers’ needs by allowing them to order directly from your restaurant’s website — not a marketplace. Entice hungry guests with menu photos. Convert them with an ordering experience that’s intuitive and mobile-friendly.

About

Give a middle finger to third-party ordering and build an in-house system that amplifies your restaurants without sacrificing your first born. We grow with you. Add products as you need them; we won't pressure you to launch tools that aren't helpful. Don't settle for generic. Lunchbox will spice up your web ordering experience; leave a good impression even before the food arrives. Waiting sucks. Flawless UX means your guests can quickly order, no matter what they're doing or where they're doing it. (note: don't do it while riding a scooter. we tried it, and it didn't go well. Catering doesn't have to be a headache to be a headache. The Lunchbox catering system is built with both customer and restaurant in mind. Efficiency is key.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants looking for an Online Ordering solution

Audience

Restaurants that want a custom branded digital order system that works across web and mobile apps

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$200 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing. This company was painful to work with. The setup was incredibly difficult and the system had constant issues when we launched, which hurt our business.
  • The designs look nice, but if you want functionality seek another company. Working with Lunchbox for almost 2 years with our business mobile app was like buying a new car with a busted engine. Nothing worked the way they sold it to us. It was all aesthetic without core focus on functionality.
  • None. The system simply doesn't work, so even if there were any pros to it, I can't make myself aware of them.

Cons

  • This company is a disaster. Getting online ordering setup was extremely time consuming and unnecessarily complicated. Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand. It created chaos in our store and cost us a significant amount of business. The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development. 18 months later, all of those things are still "on the backlog" with no delivery timeline. These are very basic functionalities like saving favorite orders including modifications. Everyone we dealt with was inept. The original team were all fired and replaced with a new team that was at least responsive. That team has since quit or been fired. We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early.
  • High staff turnover. Delays in getting technically issues resolved. Features not available that were sold or offered during onboarding. Features of the mobile app not working. They lock you into an “auto renewing” contract even if you are dissatisfied with their poor functioning product. Poor Staff customer service.
  • The login system will not allow registering two accounts with the same phone number. It also does not allow logging in via phone number, despite not requiring an email address. Any customer who makes an account using only a phone number will never be able to log back in, or use the system at all.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

BentoBox
Founded: 2013
United States
getbento.com

Company Information

Lunchbox Technologies
Founded: 2019
United States
lunchbox.io

Alternatives

Alternatives

ARP.top

ARP.top

Anatolkin LLC
Caviar

Caviar

DoorDash

Categories

Online Ordering Supported
Website Builder Supported

Categories

Food Delivery Supported
Online Ordering Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Not Supported
Store Locator Supported
White-Label Not Supported

Website Builder Features

Auto Update Supported
Content Import / Export Not Supported
Drag & Drop Not Supported
Invoices Not Supported
Landing Pages / Web Forms Not Supported
Newsletter Management Not Supported
Online Booking Not Supported
Online Store Builder Supported
Pre-built Templates Supported
Real Time Editing Supported
SEO Not Supported
Survey Builder Not Supported
White Label Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Integrations

Square Payments Supported
Braintree Not Supported
Checkmate Supported
Craftable Not Supported
DoorDash Not Supported
Dyne Not Supported
Marqii Not Supported
OVVI POS Supported
Ordermark Not Supported
Otter Not Supported
PAR POS Not Supported
Perfect Venue Supported
RASI Supported
Revel Systems Not Supported
Segment Not Supported
Square Appointments Supported
Square POS Supported
Stripe Not Supported
Twilio Not Supported
Zendesk Not Supported

Integrations

Square Payments Supported
Braintree Supported
Checkmate Not Supported
Craftable Supported
DoorDash Supported
Dyne Supported
Marqii Supported
OVVI POS Not Supported
Ordermark Supported
Otter Supported
PAR POS Supported
Perfect Venue Not Supported
RASI Not Supported
Revel Systems Supported
Segment Supported
Square Appointments Not Supported
Square POS Not Supported
Stripe Supported
Twilio Supported
Zendesk Supported
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