BellDesk AI

BellDesk AI

72Knots.AI LLC
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About

BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.

About

Overcome staff shortages by allowing guests to use their own phone to check in with more time to explore and enjoy the hotel amenities. Keep guests safe and your operational costs down with Zaplox’s custom branded guest app with contactless check-in/checkout, mobile key, and mobile payment. By working closely with other hotel systems vendors, Zaplox can provide seamless integration with leading PMS and BLE locks as well as payment systems and other hotel solutions. As a result, your hotel benefits from lower cost and a smoother and faster deployment. No matter if you are a city hotel, resort or casino, Zaplox has a solution that works for you. Our contactless guest solutions with mobile check-in and mobile keys are highly scalable and ideal for large hotel chains as well as independent hotels. Instead of waiting in line at the front desk, guests can conveniently check-in and print their own key cards by using the Zaplox self-service kiosk, with 24 hours availability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.

Audience

Hotels seeking a contactless guest solution to manage guests, reservations, and payments

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

72Knots.AI LLC
Founded: 2026
United States
belldeskai.com

Company Information

Zaplox
Founded: 2010
Sweden
zaplox.com

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Categories

Hotel Management Supported

Categories

Integrations

Adyen Not Supported
Maestro PMS Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
Shift4 Not Supported

Integrations

Adyen Supported
Maestro PMS Supported
Oracle Hospitality Reporting and Analytics Supported
Shift4 Supported
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