BellDesk AI

BellDesk AI

72Knots.AI LLC
Tourismart

Tourismart

SimpleApps
+
+

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About

BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.

About

Give your guests the convenience to instantly access all hotel services on the go. Let them place orders, make reservations, book hotel facilities, send requests and access their pending bill with a few taps. Fulfill even the most demanding visitors’ requirements in less time. Receive and manage real-time guest’s requests, straightly directed to the right people of your staff. Meet daily demands by tracking orders, reservations, bookings, clientele, expenses and more. Collect and evaluate valuable feedback on your services. Respond to every challenge and build engagement strategies. Stick tiny beacons powered by Estimote inside your hotel to track guest's exact position and monitor internal task's progress. Automatically send push notifications on guest's smartphone or smartwatch to welcome them and inform them about special deals or events next to them.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.

Audience

Hotels and accommodation businesses in need of a solution to access all hotel services on the go

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

72Knots.AI LLC
Founded: 2026
United States
belldeskai.com

Company Information

SimpleApps
United States
www.tourismart.co

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Categories

Hotel Management Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Supported
Single Property Not Supported
Vacation Rental Not Supported

Integrations

No info available.

Integrations

No info available.
Claim BellDesk AI and update features and information
Claim BellDesk AI and update features and information
Claim Tourismart and update features and information
Claim Tourismart and update features and information