BellDesk AI72Knots.AI LLC
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SnapstaySnapstay OÜ
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Related Products
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About
BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.
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About
Snapstay is a cloud-based hotel management platform for independent and boutique hotels. It combines reservation and room management, rate and availability controls, guest profiles, payment workflows, a direct booking engine, and distribution to connected booking channels. Teams can manage guest communications, review guest feedback, and monitor occupancy and property performance. Snapstay's AI assistant can answer operational questions and prepare changes to rates, offers, and availability for staff review before approval. Snapstay MCP connects external AI assistants to hotel data for one selected property through Streamable HTTP and OAuth. Its 12 tools cover bookings, guest profiles, rooms, room types, occupancy, performance metrics, property details, and reviews; guest-profile creation is the only write action, while the other tools read hotel data. The service supports lodging operators coordinating daily operations and online sales from one system.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.
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Audience
Independent hotels, boutique hotels, and small hotel groups.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$60/org/month
$60 per organization per month. The plan includes properties, rooms, and team members. No setup fee or booking commission; Stripe payment-processing fees are separate.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information72Knots.AI LLC
Founded: 2026
United States
belldeskai.com
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Company InformationSnapstay OÜ
Founded: 2025
Estonia
snapstay.ai
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Categories |
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Integrations
Model Context Protocol (MCP)
Not Supported
Stripe
Not Supported
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