BellDesk AI72Knots.AI LLC
|
SmartHotelSmartPoint Technologies
|
|||||
Related Products
|
||||||
About
BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.
|
About
High-quality amenities excite hotel guests. Hotels enhance their stay experience by offering a wide range of services on top of the accommodation. Services include restaurants, gyms, boating, bike riding, and swimming pools. The availability of such services is subject to the frequency of booking by guests. Without a proper amenity booking management tool, there can be overcrowding, general confusion, and eventually, a dip in guest satisfaction. SmartHotel streamlines the amenity booking process and encourages positive reviews from guests. The hotel management software solution lets you create new hotel services, notify guests of events, communicate with guests, gather feedback, and more. It can also automate various critical booking management tasks. The SmartHotel app is also a knowledge base for your guests. Using the app, your guests can learn about the availability of services and amenities. Furthermore, patrons can browse and book amenities from the comforts of their smartphones.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.
|
Audience
Hotels in search of a solution to efficiently manage amenity bookings and improve guest experience
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
|||||
Company Information72Knots.AI LLC
Founded: 2026
United States
belldeskai.com
|
Company InformationSmartPoint Technologies
India
www.smartpointtech.com/smart-hotel-management-software/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|